Award

Image Viewer Future Enhancement and Service Support

HOME OFFICE

This public procurement record has 1 release in its history.

Award

14 Apr 2025 at 14:54

Award Notice
Summary of the contracting process

The Home Office has awarded a contract for "Image Viewer Future Enhancement and Service Support" under the industry category of software package and information systems. This procurement process was conducted using a selective method, specifically a call-off from a framework agreement. The contract, valued at £1,500,000, was awarded to Softcat Plc, a large company based in Marlow, Buckinghamshire. The procurement process has reached the award stage, with the contract period starting on 31st March 2025 and ending on 31st March 2028. Deliveries and services will be provided within the United Kingdom.

This tender presents significant growth opportunities for businesses specialising in software development and service support, particularly those focusing on enhancing and maintaining licensed software. Small and medium-sized enterprises (SMEs) are encouraged to take part in such tenders, given their suitability mentioned in this opportunity. Companies with expertise in software services and a capacity to meet stringent contractual requirements in the public sector are best positioned to compete and benefit from future enhancements and service support projects like this one.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Image Viewer Future Enhancement and Service Support

Notice Description

Service Support and Development of the Scanapp Licence provided by Symetrica.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/903eeae5-f419-4905-8a08-b2ee1f283648
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 202510 months ago
Submission Deadline
18 Mar 2025Expired
Future Notice Date
Not specified
Award Date
24 Mar 202511 months ago
Contract Period
30 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4-2025-04-14T15:54:49+01:00",
    "date": "2025-04-14T15:54:49+01:00",
    "ocid": "ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "65628",
        "title": "Image Viewer Future Enhancement and Service Support",
        "description": "Service Support and Development of the Scanapp Licence provided by Symetrica.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1500000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-03-18T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-03-31T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/s4Rw35Tf",
            "name": "Home Office",
            "identifier": {
                "legalName": "Home Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/s4Rw35Tf"
            },
            "address": {
                "streetAddress": "Peel Building, Marsham Street",
                "locality": "LONDON",
                "postalCode": "SW1P4DF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Michael Hampshire",
                "email": "michael.hampshire@homeoffice.gov.uk",
                "telephone": "07553 348684"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02174990",
            "name": "Softcat Plc",
            "identifier": {
                "legalName": "Softcat Plc",
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "address": {
                "streetAddress": "Solar House, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/s4Rw35Tf",
        "name": "Home Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-53fd2bee-f810-4d47-aeff-7a59f075dac4-1",
            "status": "active",
            "date": "2025-03-24T00:00:00Z",
            "datePublished": "2025-04-14T15:54:49+01:00",
            "value": {
                "amount": 1500000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "Softcat Plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-31T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/903eeae5-f419-4905-8a08-b2ee1f283648",
                    "datePublished": "2025-04-14T15:54:49+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}