This public procurement record has 1 release in its history.

Award

02 Jul 2026 at 10:26

Summary of the contracting process

This procurement process involves the Kettering General Hospital NHS Trust as the buying organisation, seeking to acquire 'Avaya Support' services within the 'Universal Mobile Telephone System (UMTS) services' category. Located in Kettering, UK, this contract had progressed to the award stage as of 2nd July 2026. The contract, valued at £527,226.18, was structured through a selective procurement method, specifically a call-off from a framework agreement. The tender period ended on 31st March 2026, with the contract period scheduled from 1st April 2026 to 31st March 2029.

This tender provides significant growth opportunities for businesses experienced in providing telecommunication support and maintenance services, particularly those capable of delivering high-quality support for Avaya systems. Although this specific award was given to a large enterprise, Maintel Europe Limited, businesses that can demonstrate similar capabilities and expertise in 'Universal Mobile Telephone System (UMTS) services' may find similar procurement processes beneficial. While SMEs and VCSEs were not deemed suitable for this specific contract, companies that can leverage framework agreements and offer robust end-to-end support solutions could gain advantageous contracts in future opportunities.

How relevant is this notice?

Notice Title

Avaya Support

Notice Description

AVAYA SYSTEM SUPPORT,MAINTENANCE and Upgrade

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/acc4414e-b8a0-419f-9f62-49f8b9bd22ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212700 - Universal Mobile Telephone System (UMTS) services

Notice Value(s)

Tender Value
£527,226 £500K-£1M
Lots Value
Not specified
Awards Value
£527,226 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20261 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
16 Apr 20263 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KETTERING GENERAL HOSPITAL NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN16 8UZ
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
Not specified

Local Authority
North Northamptonshire
Electoral Ward
Northall
Westminster Constituency
Kettering

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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