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HAR6173: Health & Housing IT System Replacement

Tower Hamlets

This public procurement record has 1 release in its history.

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01 Oct 2026 at 11:53

Award Notice
Summary of the contracting process

Tower Hamlets commissioned a replacement and expansion of its health and housing IT system to support the borough’s Selective Licensing scheme. The current scheme covers three wards; the planned expansion aims to cover 90% of the borough. The requirement is for IT services, including the system needed to support this licensing work. Delivery is in Tower Hamlets, London.

The procurement is complete and was awarded to Metastreet Ltd through a direct award. The award was made on 28 May 2026, at a value of £153,000. The estimated procurement range was £153,000 to £200,000. The contract period runs from 1 June 2026 to 1 June 2029. The original tender deadline was 15 May 2026 at 5pm. The procurement was identified as suitable for small and medium-sized enterprises. No lots or evaluation criteria are described.

This award demonstrates Tower Hamlets’ demand for specialist health and housing IT to support selective property licensing, including expansion from ward-level coverage towards a borough-wide scheme. Suppliers competing for a comparable requirement would need to show they can replace and extend an operational system, and support licensing administration at substantial borough scale. Relevant experience in housing or local-authority licensing systems, dependable implementation and ongoing support would be commercially pertinent. The selected supplier is an SME, and the procurement was marked suitable for SMEs, indicating that a smaller specialist provider was considered capable of delivering this requirement. The direct-award route was used for this contract; competitors should treat the award as evidence of the buyer’s requirement, not an invitation to bid.

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Notice Information

Notice Title

HAR6173: Health & Housing IT System Replacement

Notice Description

The service is looking to renew and expand its Selective Licensing scheme in October 2026. The current scheme covers 3 wards within the borough; the new scheme aims to go borough wide aiming to cover 90% of the borough

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5542f47a-8eb2-4240-bcd4-57b6ea24598a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/803b6501-7899-4a54-ab8a-cc829e11df50
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£153,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 May 20264 months ago
Contract Period
1 Jun 2026 - 1 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Metastreet Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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