Notice Information
Notice Title
CA12546 - Out of Hours Customer Contact Service
Notice Description
Karbon Homes requires an Out of Hours (OOH) call-handling service to respond to customers requiring assistance with emergency repairs, rent payments and anti-social behaviour (ASB). To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA12546. Not registered: Visit https://suppliers.multiquote.com then register and quote CA12546 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-55705548-8287-478d-ac27-d1ff724d11c3
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/e8e18e62-eaca-40b0-af76-4ab7bbc1733c
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £297,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 May 20241 years ago
- Submission Deadline
- 30 Oct 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 23 Jun 20232 years ago
- Contract Period
- 31 Oct 2023 - 30 Oct 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KARBON HOMES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEWCASTLE
- Postcode
- NE12 8EG
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- North Tyneside
- Electoral Ward
- Longbenton & Benton
- Westminster Constituency
- Newcastle upon Tyne North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/e8e18e62-eaca-40b0-af76-4ab7bbc1733c
24th July 2023 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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