Award

Civica Income Management System

LONDON BOROUGH OF NEWHAM

This public procurement record has 2 releases in its history.

AwardUpdate

15 Jan 2026 at 08:38

Award

24 Sep 2025 at 13:08

Summary of the contracting process

The procurement process for the Civica Income Management System, conducted by the London Borough of Newham, falls under the services category, specifically within the financial analysis software package industry. The process was finalised through a selective procurement method, specifically a call-off from the CCS Framework RM6259, Lot 1: Business Applications. The procurement phase has reached completion, with the contract awarded to Civica. The award was made public on 24 September 2025, and the contract period spans from 30 May 2026 to 29 May 2029. The project's location is specified as London, with delivery expected at postal code E16 2QU. The total contract value is £415,971 GBP.

This procurement offers a significant opportunity for businesses specialising in financial software systems, aiming to leverage their expertise within the public sector. The bidder, Civica, is noted as an SME, suggesting an inclusive procurement environment conducive to smaller enterprises. Companies operating within the realm of business applications and income management solutions are well-positioned to engage in similar future tenders, potentially expanding their market presence and fostering business growth within the public services sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Civica Income Management System

Notice Description

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account. Award via CCS Framework RM6259, Lot 1: Business Applications

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48441000 - Financial analysis software package

Notice Value(s)

Tender Value
£415,971 £100K-£500K
Lots Value
Not specified
Awards Value
£415,971 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20261 months ago
Submission Deadline
14 Aug 2025Expired
Future Notice Date
Not specified
Award Date
24 Sep 20255 months ago
Contract Period
29 May 2026 - 29 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF NEWHAM
Contact Name
Not specified
Contact Email
procurement.support@newham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E16 2QU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Royal Albert
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f-2026-01-15T08:38:06Z",
    "date": "2026-01-15T08:38:06Z",
    "ocid": "ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "21552",
        "title": "Civica Income Management System",
        "description": "An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account. Award via CCS Framework RM6259, Lot 1: Business Applications",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48441000",
            "description": "Financial analysis software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E16 2QU"
                    },
                    {
                        "postalCode": "E16 2QU"
                    }
                ]
            }
        ],
        "value": {
            "amount": 415971,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-08-14T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-05-30T00:00:00+01:00",
            "endDate": "2029-05-29T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-NWM",
            "name": "LONDON BOROUGH OF NEWHAM",
            "identifier": {
                "legalName": "LONDON BOROUGH OF NEWHAM",
                "scheme": "GB-LAE",
                "id": "NWM"
            },
            "address": {
                "streetAddress": "Newham Dockside",
                "locality": "LONDON",
                "postalCode": "E162QU",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement.support@newham.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01628868",
            "name": "Civica",
            "identifier": {
                "legalName": "Civica",
                "scheme": "GB-COH",
                "id": "01628868"
            },
            "address": {
                "streetAddress": "Southbank Central (8th Floor),30 Stamford Street,LONDON,SE1 9LQ London"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-NWM",
        "name": "LONDON BOROUGH OF NEWHAM"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f-1",
            "status": "active",
            "date": "2025-09-29T00:00:00+01:00",
            "datePublished": "2025-09-24T14:08:37+01:00",
            "value": {
                "amount": 415971,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01628868",
                    "name": "Civica"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-05-30T00:00:00+01:00",
                "endDate": "2029-05-29T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0",
                    "datePublished": "2025-09-24T14:08:37+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2026-01-15T08:38:06Z"
                }
            ]
        }
    ]
}