Award

Customer Service Excellence Accreditation

ATAMIS LTD

This public procurement record has 1 release in its history.

Award

22 Sep 2021 at 08:12

Summary of the contracting process

The contract titled "Customer Service Excellence Accreditation" was awarded for accreditation services related to HMPO and UKVI. The procurement process, which utilised a limited procurement method through competitive quotations, is led by ATAMIS LTD, located in London. The contract was awarded on 8th September 2021, and the contract period extends from 13th September 2021 to 12th September 2024. The project's total value is £75,000, classified under the customer services industry, with delivery addresses encompassing various regions including the United Kingdom and British Overseas Territories.

This tender represents a significant opportunity for businesses in the customer services sector, particularly those focused on accreditation and assessment services. Companies with expertise in providing quality assurance and accreditation solutions would be well-suited to participate in similar tenders, potentially aligning their offerings with the needs of government agencies. This could facilitate growth for small to medium-sized enterprises (SMEs) aiming to engage in public sector contracts, particularly in delivering high-quality customer service solutions.

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Notice Title

Customer Service Excellence Accreditation

Notice Description

Accreditation services for HMPO and UKVI

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7a409bd9-96ab-4180-9d10-896642c0996c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20214 years ago
Submission Deadline
12 Sep 2021Expired
Future Notice Date
Not specified
Award Date
7 Sep 20214 years ago
Contract Period
12 Sep 2021 - 12 Sep 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Contact Name
Guy Collins
Contact Email
guy.collins@hmpo.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CENTRE FOR ASSESSMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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