Award

Application Health Checks and Optimisation

THE ROYAL BOROUGH OF KINGSTON UPON THAMES

This public procurement record has 2 releases in its history.

Award

01 Aug 2025 at 08:11

Award Notice
Tender

28 Jul 2025 at 09:37

Tender Notice
Summary of the contracting process

The Royal Borough of Kingston upon Thames has completed a procurement process for the project titled "Application Health Checks and Optimisation," specifically in the IT services industry. This procurement addresses the need for application health checks and optimisation for the Adult Social Care (ASC) within the borough. The procurement was carried out through a direct award to ICT Revolutions Ltd, ensuring the continuous performance and reliability of several ASC applications, including the IAS system and Adult and Children's ContrOCC. This award is valued at £90,000 and has a contract period starting from 1st August 2025 and ending on 31st July 2029. The procurement stage recently concluded on 31st July 2025. The services will be delivered across England, United Kingdom.

This tender offers significant opportunities for companies specialising in IT consulting, software development, and support services. By focusing on application performance and reliability, specialised firms such as ICT consultancies with experience in healthcare systems can capitalise on the ongoing demand for maintenance and optimisation services within public sector health applications. Firms capable of identifying and resolving system inefficiencies early stand to gain long-term partnerships and can leverage this procurement as a strategic growth opportunity. Specifically, businesses well-versed in software integration and optimisation for healthcare services in a government context would find themselves well-suited to successfully engage in similar future opportunities.

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Notice Information

Notice Title

Application Health Checks and Optimisation

Notice Description

The Adult Social Care (ASC) in the Royal Borough of Kingston uses a number of applications for managing their services to clients and staff. Some of these applications are the IAS system and Adult and Children's ContrOCC.\r \r To ensure continuous value is achieved from these systems and the smooth running of these applications to meet their expected performance, a periodic health check and application configuration optimisation is required. This application Health Check and remediation support service verifies the operational status of the applications and their status. It will identify potential issues early, minimizing downtime, improving user experience, and maintaining system reliability.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-584d8d54-68d6-4d18-b236-bbdbdf3d53c4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f89a741b-f6b9-42e6-abe9-3f694b6c4038
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
£90,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
31 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KINGSTON UPON THAMES
Contact Name
Not specified
Contact Email
ictcontracts@kingston.gov.uk
Contact Phone
+44 2085475000

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

ICT REVOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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