Award

Single View of the Customer /Integrated CRM

HIGHWAYS ENGLAND COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

21 Dec 2020 at 16:35

Summary of the contracting process

The procurement process titled "Single View of the Customer / Integrated CRM" was conducted by Highways England Company Limited, focusing on highways consultancy services. This award was announced on 21st December 2020, following a selective procurement method through a call-off from a framework agreement. The initial tender period ended on 4th December 2020, and the contract duration spans from 15th December 2020 to 31st March 2021, with an awarded contract value of £119,370. The project is situated in England, specifically requiring delivery addresses within the region.

This tender presents a significant opportunity for businesses specialising in data integration and customer relationship management solutions, particularly those with experience in Microsoft Dynamics. Small and medium-sized enterprises (SMEs) would be well-positioned to compete for similar future contracts, especially those capable of delivering innovative solutions in the highways consultancy sector. Engaging with such opportunities could foster growth and visibility for businesses keen to expand their public sector involvement.

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Notice Title

Single View of the Customer /Integrated CRM

Notice Description

To scope a single view of the customer through the integration of data across our existing instances of Microsoft Dynamics.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-584fcde1-2307-4f6c-b873-82b76eae6b4f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b551cddc-e508-4bf0-b9f5-b3ed27ed25ed
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71311210 - Highways consultancy services

Notice Value(s)

Tender Value
£119,370 £100K-£500K
Lots Value
Not specified
Awards Value
£119,370 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Dec 20205 years ago
Submission Deadline
4 Dec 2020Expired
Future Notice Date
Not specified
Award Date
4 Dec 20205 years ago
Contract Period
15 Dec 2020 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND COMPANY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU1 4LZ
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

INCREMENTAL GROUP

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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