Award

IT Service Management Tool

BRITISH TRANSPORT POLICE

This public procurement record has 2 releases in its history.

Award

18 Dec 2018 at 15:58

Award Notice
Tender

21 Aug 2018 at 09:11

Tender Notice
Summary of the contracting process

The British Transport Police is seeking an IT Service Management Tool under the selective procurement method, with a total contract value of £300,000. The tender, referenced as BTPCON071, falls under the industry category of Software package and information systems. The tender period concluded on 31st August 2018, and the contract is set to commence on 26th October 2018, extending for three years until 25th October 2021. This initiative ensures continuity of service as the existing contract for the service desk solution expires on 13th January 2019, necessitating a timely replacement.

This tender presents opportunities for businesses specialising in IT services, particularly those that develop software as a service (SaaS) solutions. Companies that can offer reliable service desk solutions and have experience working within the public sector are especially well-suited to compete. Additionally, as the contract will support the British Transport Police's operational needs, firms that can demonstrate a strong track record in service delivery and customer support will have a competitive advantage in this procurement process.

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Notice Information

Notice Title

IT Service Management Tool

Notice Description

The Authority is the national Police Force for railways, with over 5,400 employees based in 140 locations across England, Scotland and Wales. On a daily basis the Authority's Officers police the journeys of over six million people throughout the country. Currently the Human Resources (HR), Integrated Systems Programme (ISP) and Technology Departments within the Authority hold a contract with a third-party supplier for the provision of a service desk solution, to monitor and manage the delivery of their transactional support for the Authority's employees. The contract for the current Software as a Service (SaaS) service desk expires on 13th January 2019, and will need to be replaced by a suitable service desk solution such that there is no break in the continuity of services through the current contract end date. The Call Off Contract is taking place under Framework RM3804 Technology Services 2 Lot 3A. Potential Providers completed Tender returns must be uploaded to the CCS eSourcing suite.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-58cd9816-af8f-4851-8005-de563be14e45
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c1ca28fa-1d15-4388-9346-c36782fca02b
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20187 years ago
Submission Deadline
31 Aug 2018Expired
Future Notice Date
Not specified
Award Date
8 Oct 20187 years ago
Contract Period
12 Nov 2018 - 11 Nov 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH TRANSPORT POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 9LN
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London
Local Authority
Camden
Electoral Ward
Camden Town
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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