Award

Digital Engagement Platform - Optimisation Services

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

26 Jul 2024 at 17:46

Award Notice
Summary of the contracting process

H M Revenue & Customs (HMRC) has completed the procurement process for optimising its Digital Engagement Platform under the GCLOUD 13 framework. The procurement, categorised under "Miscellaneous software development services and computer systems" (CPV code 72212900), involved a selective method, specifically a call-off from a framework agreement. The successful tender culminated in the awarding of a contract to Microsoft Limited on 27th June 2024, with the contract period set from 19th September 2024 to 18th September 2025. This contract, valued at £2,229,650.78, will be executed across the United Kingdom.

This tender creates substantial business growth opportunities, particularly for companies experienced in software development and digital engagement platforms. Though the procurement process has concluded with Microsoft Limited as the supplier, similar future contracts can be lucrative for large-scale companies capable of delivering robust IT solutions and optimising digital infrastructure. Businesses wanting to enter this competitive domain should focus on developing strong capabilities in software development services, staying abreast of framework agreements like GCLOUD, and positioning themselves as capable, reliable, and innovative partners to government entities such as HMRC.

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Notice Information

Notice Title

Digital Engagement Platform - Optimisation Services

Notice Description

Optimisation of HMRC Digital Engagement Platform, GCLOUD 13 framework call off

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-58fa2647-1755-41ad-a388-53f309af2e0d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/135dddee-2e04-40d7-8d63-6700340f7936
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212900 - Miscellaneous software development services and computer systems

Notice Value(s)

Tender Value
£2,229,650 £1M-£10M
Lots Value
Not specified
Awards Value
£2,229,650 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jul 20241 years ago
Submission Deadline
31 May 2024Expired
Future Notice Date
Not specified
Award Date
26 Jun 20241 years ago
Contract Period
18 Sep 2024 - 18 Sep 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1HZ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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