Award

Phase 2 Telephony

THE NORTH YORKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

09 Feb 2026 at 11:00

Award Notice
Summary of the contracting process

The North Yorkshire Council has recently awarded a contract titled "Phase 2 Telephony" for the supply of a managed Session Border Control (SBC) solution. This procurement falls under the telecommunications network industry category and was completed as a direct award process. It is designed to support secure and scalable voice connectivity with at least 400 SIP trunks for a seamless telephony estate performance. The contract begins on 1st February 2026 and will go live on 1st April 2026, after a two-month implementation period. The services will be delivered in Yorkshire and the Humber, UK, with contract completion slated for 31st March 2031. The total contract value is £553,669, and it was awarded on 22nd January 2026.

This tender creates significant opportunities for businesses providing digital communication services, particularly those specialising in telecommunications network solutions. Companies experienced with managed hosted services, especially large-scale firms, will be well-suited for such opportunities, as evidenced by the award to Opus Business Systems Limited t/a Opus Telecoms. Although the possibility for SMEs and VCSEs was not prioritised in this process, businesses looking to explore large-scale telephony solutions could leverage this contract to forge partnerships or subcontracting roles and expand their digital services offerings within the public sector landscape beyond Yorkshire. The North Yorkshire Council stands as a credible buyer, known for its robust procurement activities.

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Notice Information

Notice Title

Phase 2 Telephony

Notice Description

Supply of a managed Session Border Control (SBC) solution with the associated Gamma SIP trunk call bundles & a Mitel Subscription solution, providing Managed, hosted Session Border Controllers (SBCs) delivering secure, scalable support for a minimum of 400 SIP trunks, enabling seamless voice connectivity across a Buyers telephony estate, to ensure consistent performance, resilience, and unified communication across your organisation. CALL-OFF START DATE: 1st February 2026 (2-month implementation), go-live 1st April 2026 OPS-41876 - SBCs & Associated SIP OPS-46733 - Data Track OPS-46639 - Mitel Subscription RM6116 for the provision of Network Services. Lot 4b Digital Communication Services (UC)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5911dade-38af-4580-b0d6-e2ec3539750c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3b377362-bb75-4962-980f-3466ae42728c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
£553,669 £500K-£1M
Lots Value
Not specified
Awards Value
£553,669 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20262 weeks ago
Submission Deadline
16 Jan 2026Expired
Future Notice Date
Not specified
Award Date
22 Jan 20261 months ago
Contract Period
1 Feb 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE NORTH YORKSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@northyorks.gov.uk
Contact Phone
+44 1609533450

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

OPUS BUSINESS SYSTEMS LIMITED T/A OPUS TELECOMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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