Award

G Cloud 12 Contact Centre Framework Call Off

BARNSLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

25 Nov 2022 at 18:37

Award Notice
Summary of the contracting process

The Barnsley Metropolitan Borough Council has awarded a contract for the delivery of a contact centre provision under the G Cloud 12 Contact Centre Framework Call Off. The procurement was completed under a selective method with a value of £221,402 GBP. The contract period starts on November 25, 2022, and ends on November 24, 2024. The location of the services is in Barnsley, South Yorkshire.

This contract presents an opportunity for businesses providing call centre services to grow their operations. Companies specializing in contact centre solutions catering to the public sector in the Yorkshire and the Humber region may find this tender suitable for competing. Interested parties can explore potential collaborations by accessing more information on the Barnsley Metropolitan Borough Council’s website.

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Notice Information

Notice Title

G Cloud 12 Contact Centre Framework Call Off

Notice Description

To deliver a contact centre provision for Barnsley Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f0ace3a3-a8e3-4d97-8733-f182fac31a06
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£221,402 £100K-£500K
Lots Value
Not specified
Awards Value
£221,402 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20223 years ago
Submission Deadline
25 Oct 2022Expired
Future Notice Date
Not specified
Award Date
25 Nov 20223 years ago
Contract Period
25 Nov 2022 - 24 Nov 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BARNSLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARNSLEY, SOUTH YORKSHIRE
Postcode
S70 2TA
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE33 Barnsley
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Barnsley
Electoral Ward
Central
Westminster Constituency
Barnsley North

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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