Tender

JHG - Out of Hours Call Handling Tender

JIGSAW HOMES GROUP

This public procurement record has 1 release in its history.

Tender

07 Feb 2025 at 17:45

Tender Notice
Summary of the contracting process

Jigsaw Homes Group is seeking tender submissions for their "JHG - Out of Hours Call Handling" service, classified under the industry category of Telephone-answering services (CPV: 79510000). The procurement process is currently in the Tender stage. The contract will cover the regions of North West and East Midlands in the United Kingdom, and is valued at £50,000. Interested parties must submit their tenders by 7 March 2025 at 12:00 PM. The contract is planned to start on 12 May 2025 and will end on 11 May 2027. The procurement method being employed is an open procedure.

This tender provides significant opportunities for businesses specialising in call handling services, particularly those with experience in providing out-of-hours support. While the project is not specifically tailored for SMEs or VCSEs, businesses with robust infrastructures and the ability to deliver consistent service can considerably benefit. The contract's two-year duration offers a stable engagement period, promoting long-term business growth and fostering a strong relationship with a well-established housing group. Companies with expertise in telephone-answering services and a strategic presence in the North West and East Midlands will find this tender particularly advantageous.

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Notice Information

Notice Title

JHG - Out of Hours Call Handling Tender

Notice Description

Out of Hours Call Handling Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd97b2c1-3cc3-40c3-a053-72b4ee7faba6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Feb 20251 years ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 May 2025 - 11 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
JIGSAW HOMES GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ASHTON-UNDER-LYNE
Postcode
OL6 7AT
Post Town
Oldham
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
TLD North West (England), TLF East Midlands (England)
Local Authority
Tameside
Electoral Ward
St Peter's
Westminster Constituency
Ashton-under-Lyne

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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