Award

DHSC Survey Consultation Platform Contract [FY25-27]

DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)

This public procurement record has 1 release in its history.

Award

24 Dec 2025 at 16:22

Summary of the contracting process

The Department of Health and Social Care (DHSC) has successfully completed a procurement process for the "DHSC Survey Consultation Platform Contract [FY25-27]", aimed at supporting their annual consultations with a platform meeting WCAG 2.0 AA accessibility standards. This procurement, classified under IT services (CPV code 72000000), involved a selective process executed through a call-off from a framework agreement. The tender period concluded on 31st October 2025, with the contract period commencing on 1st December 2025 and set to end on 30th November 2027. The contract was awarded to Socialoptic Ltd on 18th December 2025, with a total contract value of £3,922,723. The services will be primarily delivered in London, United Kingdom.

This contract presents significant opportunities for businesses specialising in IT services, particularly those focusing on software development, internet, and support services. Although the current award does not prioritise SMEs or VCSEs, companies capable of offering robust consultation platform solutions stand to gain valuable insights and experience from such public sector engagements. Furthermore, the framework agreement's selective procurement method implies ongoing opportunities for businesses to engage through comprehensive frameworks, potentially leading to further contracts in the dynamic public health and social care sectors.

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Notice Title

DHSC Survey Consultation Platform Contract [FY25-27]

Notice Description

The department has run between 30-60 consultations a year over the past decade. The platform we use supports these consultations; it enables us to run accessible consultations to WCAG 2.0 AA standards.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2bbb6ad6-e7df-4ed5-a6ee-7053dccb62f9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,922,723 £1M-£10M
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20252 months ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
Not specified
Award Date
18 Dec 20252 months ago
Contract Period
1 Dec 2025 - 30 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIALOPTIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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