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Maintenance of Telephone Call Logging Services

NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

15 Jul 2026 at 13:31

Award Notice
Summary of the contracting process

The procurement process for the "Maintenance of Telephone Call Logging Services" has been completed by the Nottingham University Hospitals NHS Trust. This tender falls under the "software support services" category within the East Midlands region, United Kingdom, and was managed through a selective procurement method, specifically a call-off from a dynamic purchasing system. The process reached the award stage with a contract value of £32,450.25 beginning 1st April 2025 and concluding on 30th March 2027. The procurement, initially tendered until 31st March 2025, was aimed for contracts in the service industry.

This tender presents growth opportunities for businesses specialising in software support services, specifically those capable of maintaining telephone call logging systems. It is most suitable for companies familiar with working in public sector settings, and although the contract was not open to SMEs or the VCSE, it highlights the potential for similar future opportunities. Companies like BTS Holdings Ltd/Atereo, which secured the contract, are well-suited for such engagements, suggesting that providers of specialised IT services could find similar tenders valuable for expanding their clientele within the healthcare sector.

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Notice Information

Notice Title

Maintenance of Telephone Call Logging Services

Notice Description

Provision of Maintenance of Telephone Call Logging Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/69fb84c1-6eb0-4496-aac3-02e3ed6db12f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£52,848 Under £100K
Lots Value
Not specified
Awards Value
£32,450 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 2026Today
Submission Deadline
31 Mar 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
31 Mar 2025 - 30 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG5 1PB
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)
Local Authority
Nottingham
Electoral Ward
Sherwood
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

BTS HOLDINGS LTD/ATEREO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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