Award

Customer First Academy training services

NSAH (ALLIANCE HOMES) LIMITED

This public procurement record has 1 release in its history.

Award

22 Apr 2022 at 08:57

Summary of the contracting process

The NSAH (Alliance Homes) Limited has awarded a contract for "Customer First Academy training services," classified under staff training services (CPV code 80511000). This training initiative is focused on enhancing customer service and was finalised in the procurement stage with the contract period spanning from 5th April 2022 to 30th March 2023. The contract, valued at £75,000, was concluded following a negotiated procurement method, with the tender period having ended on 20th March 2022. The service is to be delivered within the South West region of the United Kingdom.

This tender presents an excellent opportunity for training service providers, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations, which align well with the contracting authority’s objectives. Companies with expertise in customer service training and development will find this contract particularly relevant, as it allows for them to showcase their capabilities and contribute to the broader goal of enhancing customer experiences within the public sector.

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Notice Title

Customer First Academy training services

Notice Description

Training services delivering the organisation's Customer First Academy. Please note that this is an award notice only, the contract already having been awarded.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5c2c46f3-4073-46aa-82c1-84a23bc4ecba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/38e912a2-2218-49b8-a02f-077d04f44768
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Negotiated contract (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20223 years ago
Submission Deadline
20 Mar 2022Expired
Future Notice Date
Not specified
Award Date
4 Apr 20223 years ago
Contract Period
4 Apr 2022 - 30 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NSAH (ALLIANCE HOMES) LIMITED
Contact Name
Not specified
Contact Email
procurement@alliancehomes.org.uk
Contact Phone
Not specified

Buyer Location

Locality
PORTISHEAD
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

UP TRAINING & DEVELOPMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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