Award

General Information and Advice Service

HARROW COUNCIL

This public procurement record has 2 releases in its history.

Award

20 Jan 2025 at 14:51

Award Notice
Tender

13 Sep 2024 at 14:03

Tender Notice
Summary of the contracting process

The London Borough of Harrow is extending an invitation for tenders to provide the General Information and Advice Service, focusing on health and social work services. The contract, with a total value of £1,242,000, aims to deliver independent, confidential, and free advice to Harrow residents, addressing post-pandemic and cost of living crises. The procurement process follows an open procedure, and the contract spans from 1 April 2025 to 31 March 2028. Harrow Council, located in Harrow, United Kingdom, led by contact person Marzuki Haji, oversees this procurement, which has advanced to the award stage as of 20 January 2025, with Harrow Citizens Advice Bureau Service Limited as the awarded supplier.

This procurement provides valuable opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to contribute to a significant public service contract. Businesses specialising in information and advice services, particularly those with experience in adapting to community needs, are well-suited to compete. The scope for long-term engagement and impact on the community offers sustainable growth potential for participating businesses.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

General Information and Advice Service

Notice Description

The London Borough of Harrow is inviting tenders for the provision of the borough's General Information and Advice Service. We are looking for a provider(s) who can deliver independent information and advice services through a range of channels for Harrow residents in need, that supports them to access help seamlessly, at the earliest possible opportunity, as well as address the changes in residents' need in response to the Covid-19 pandemic and subsequent cost of living crisis. The advice will be free and confidential for all Harrow residents to access on an equal basis and in a safe environment. To view the tender documents and apply, please visit www.londontenders.org

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eec207c4-5fe7-480d-932a-89fd7260c512
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,242,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,242,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20251 years ago
Submission Deadline
14 Oct 2024Expired
Future Notice Date
Not specified
Award Date
15 Jan 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HARROW COUNCIL
Contact Name
Marzuki Haji
Contact Email
marzuki.haji@harrow.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HARROW
Postcode
HA3 3QN
Post Town
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI London
Local Authority
Harrow
Electoral Ward
Greenhill
Westminster Constituency
Harrow West

Supplier Information

Number of Suppliers
1
Supplier Name

HARROW CITIZENS ADVICE BUREAU SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16-2025-01-20T14:51:03Z",
    "date": "2025-01-20T14:51:03Z",
    "ocid": "ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "HARROW001-DN724621-00839544",
        "title": "General Information and Advice Service",
        "description": "The London Borough of Harrow is inviting tenders for the provision of the borough's General Information and Advice Service. We are looking for a provider(s) who can deliver independent information and advice services through a range of channels for Harrow residents in need, that supports them to access help seamlessly, at the earliest possible opportunity, as well as address the changes in residents' need in response to the Covid-19 pandemic and subsequent cost of living crisis. The advice will be free and confidential for all Harrow residents to access on an equal basis and in a safe environment. To view the tender documents and apply, please visit www.londontenders.org",
        "datePublished": "2024-09-13T15:03:52+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1242000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-10-14T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/fbd028b3-073d-4551-bc12-b2df5a3a6255",
                "datePublished": "2024-09-13T15:03:52+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-295327",
            "name": "Harrow Council",
            "identifier": {
                "legalName": "Harrow Council"
            },
            "address": {
                "streetAddress": "Procurement Team, PO Box 1358",
                "locality": "Harrow",
                "postalCode": "HA3 3QN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Marzuki Haji",
                "email": "marzuki.haji@harrow.gov.uk"
            },
            "details": {
                "url": "http://www.harrow.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-307058",
            "name": "Harrow Citizens Advice Bureau Service Limited",
            "identifier": {
                "legalName": "Harrow Citizens Advice Bureau Service Limited"
            },
            "address": {
                "streetAddress": "4 Gayton Road, Harrow HA1 2FB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-295327",
        "name": "Harrow Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16-1",
            "status": "active",
            "date": "2025-01-15T00:00:00Z",
            "datePublished": "2025-01-20T14:51:02Z",
            "value": {
                "amount": 1242000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-307058",
                    "name": "Harrow Citizens Advice Bureau Service Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/eec207c4-5fe7-480d-932a-89fd7260c512",
                    "datePublished": "2025-01-20T14:51:02Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}