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Housing, Environmental and Planning Software for Great Yarmouth Borough Council - Contract Variation

East Suffolk Council

This public procurement record has 2 releases in its history.

Award

13 Oct 2026 at 15:59

Award Notice
Award

13 Oct 2026 at 15:44

Award Notice
Summary of the contracting process

Suffolk Coastal District Council and Waveney District Council’s housing, environment and planning software contract covers servicing and compliance deliverables, plus customer relationship management (CRM) support and maintenance. The procurement title refers to Great Yarmouth Borough Council, while the named buyer is Suffolk Coastal District Council and Waveney District Council; the contract is described as housing, environment and planning solutions. The work is software services, including industry-specific software (CPV 48100000). Delivery is identified as being in the East of England. The variation adds servicing and compliance work and extends CRM support and maintenance across the full contract term, building on the existing software contract.

The contract has been awarded to NEC Software Solutions UK Ltd. The award date was 7 October 2026, and the contract period runs from 1 November 2026 to 31 October 2031. This is a contract variation to an existing agreement, originally placed by direct award through Lot 3 of the RM6259 Vertical Application Solutions Framework. The variation is valued at £185,822: £155,822 for the additional servicing and compliance deliverables and £30,000 for additional CRM support and maintenance. The revised contract value, including the variation, is £1,216,157; the original award value was £1,030,335. The original procurement was marked as unsuitable for SMEs and voluntary, community and social enterprises.

The award indicates demand from these councils for an integrated housing, environment and planning software solution, with ongoing CRM support and maintenance and the ability to deliver servicing and compliance functionality. Suppliers competing for a comparable requirement would need to demonstrate relevant public-sector software capability and the resources to support a live system throughout a multi-year contract. The requirement was routed through a government application-solutions framework, so framework access and experience delivering call-offs would be commercially relevant. The procurement was marked as unsuitable for SMEs and voluntary, community and social enterprises, indicating that the buyer expected a supplier with sufficient scale and delivery capacity. The selected supplier was NEC Software Solutions UK Ltd.

How relevant is this notice?

Notice Information

Notice Title

Housing, Environmental and Planning Software for Great Yarmouth Borough Council - Contract Variation

Notice Description

This is a Contract Variation Contract Award Notice only. Original Contract was a Direct Award via Lot 3 - Housing, Environment and Planning Solutions of the RM6259 Vertical Application Solutions Framework. This Variation notice includes the following variations to the original contract: 1/ Addition of Servicing and Compliance Deliverables = PS155, 822 2/ Additional CRM Support and Maintenance for full 5 years of contract = PS30,000 Total Variation Cost: PS185,822 New Contract Cost including Variation: PS1,216,157 Additional information: This is a Contract Variation Contract Award Notice only. Original Contract was a Direct Award via Lot 3 - Housing, Environment and Planning Solutions of the RM6259 Vertical Application Solutions Framework. This Variation notice includes the following variations to the original contract: 1/ Addition of Servicing and Compliance Deliverables = PS155, 822 2/ Additional CRM Support and Maintenance for full 5 years of contract = PS30,000 Total Variation Cost: PS185,822 New Contract Cost including Variation: PS1,216,157

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5d02e89c-5561-4fde-ad5d-d5eb84500bf2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c81e38fe-8cbd-4b24-a9b0-920d380f5efc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

48100000 - Industry specific software package

48451000 - Enterprise resource planning software package

90712000 - Environmental planning

Notice Value(s)

Tender Value
£1,030,335 £1M-£10M
Lots Value
Not specified
Awards Value
£2,246,492 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 20262 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Suffolk Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 4AU
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified
Local Authority
East Suffolk
Electoral Ward
Woodbridge
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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