Award

DCMS Service Management Platform

DEPARTMENT FOR CULTURE MEDIA & SPORT

This public procurement record has 1 release in its history.

Award

12 Feb 2021 at 17:35

Summary of the contracting process

The procurement process pertains to the Department for Culture, Media & Sport, which has issued a tender for the "DCMS Service Management Platform." This initiative falls under the software and information systems industry category, specifically classified under CPV code 48000000. The tender was awarded on 18 December 2020, with the contract commencing on 31 December 2020 and set to conclude by 31 December 2022. The purchasing method used was selective, utilising a call-off from a framework agreement, and the total contract value is £72,324, with delivery required at the postcode SW1A 2BQ in London.

This tender presents significant opportunities for businesses engaged in service provision, particularly those offering software development and operational tools. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-positioned to compete for this contract, given the emphasis on their inclusion. Companies that can demonstrate expertise in customer relationship management (CRM), asset management, and system automation would be especially suited to provide the required services and benefit from this procurement.

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Notice Title

DCMS Service Management Platform

Notice Description

DCMS require a single service operational tool which can provide the benefits of CRM, Fault logging, Asset Management, enhanced workflow and better system automation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5d472249-e459-40b7-8d94-316c5b9fbf29
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d992fdb-80b5-416b-8d3d-be098ef3cfbc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£72,324 Under £100K
Lots Value
Not specified
Awards Value
£72,324 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20215 years ago
Submission Deadline
18 Dec 2020Expired
Future Notice Date
Not specified
Award Date
18 Dec 20205 years ago
Contract Period
31 Dec 2020 - 31 Dec 2022 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR CULTURE MEDIA & SPORT
Contact Name
DCMS Commercial
Contact Email
commercial@dcms.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FLYFORM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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