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Friends and Family Test Surveys (SBS/17/DT/WFD/9090/03)

Mersey and West Lancashire Teaching Hospitals NHS Trust

This public procurement record has 2 releases in its history.

Award

08 Apr 2021 at 15:17

Award Notice
Award

14 May 2020 at 13:38

Award Notice
Summary of the contracting process

The "Friends and Family Test Surveys (SBS10175)" tender was issued by the St Helens & Knowsley Teaching Hospitals NHS Trust. This procurement process falls under the services industry, specifically survey services, and is located in the North West of England. The procurement method is selective, with a mini-competition conducted under the NHS SBS Framework (SBS/17/DT/WFD/9090/03). The contract, valued at £64,584, commenced on 1st April 2022 and runs until 31st March 2023. This tender was part of the award stage, with the contract award announced on 30th March 2022.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) in the survey services market. Businesses with expertise in conducting surveys and an understanding of healthcare service evaluation would be particularly well-suited to compete. The ongoing nature of the services required provides a chance for long-term partnerships and growth in the contracting space, especially for companies keen on working with the NHS and improving patient experience feedback mechanisms.

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Notice Information

Notice Title

Friends and Family Test Surveys (SBS/17/DT/WFD/9090/03)

Notice Description

Mini-competition carried out under the NHS SBS Framework SBS/17/DT/WFD/9090/03. Provision of Friends and Family test. Option to extend contract by 3 x 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5da462d7-35e2-48af-a667-2304908bb2e0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/168e9fa5-04ff-4db5-becf-32449aeda5a8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£53,850 Under £100K
Lots Value
Not specified
Awards Value
£108,850 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 20215 years ago
Submission Deadline
12 Feb 2021Expired
Future Notice Date
Not specified
Award Date
31 Mar 20206 years ago
Contract Period
1 Apr 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESCOT
Postcode
L35 5DR
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)
Local Authority
Knowsley
Electoral Ward
Whiston and Cronton
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

Healthcare Communications UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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