Award

Tracing Partner Services

STUDENT LOANS COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

16 Jan 2025 at 15:49

Summary of the contracting process

The Student Loans Company Limited has concluded the tendering process for the provision of tracing partner services, focusing on data services within the United Kingdom. This procurement, identified as 2024-TR-0097, involved the tracing and validation of customer contact details such as addresses, telephone numbers, and email addresses, primarily within Scotland. The contract was awarded to Experian (UK) Holdings 2006 Limited, and the service is valued at GBP 364,500. The contract period will begin on 5th January 2025 and will end on 4th January 2028. The procurement method was selective, carried out through a call-off from a framework agreement, and the tender stage is marked as complete.

This tender presents significant opportunities for businesses specialising in data services and customer tracing to enhance their portfolio and reputation by contributing to a high-profile public sector project. Large-scale businesses with capabilities in data validation, particularly those familiar with customer contact information within the UK, would be well-suited to compete in such opportunities. Engaging in contracts of this nature can lead to increased visibility and potential for further public sector contracts.

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Notice Title

Tracing Partner Services

Notice Description

The Customer Operations Directorate were seeking to appoint a supplier to provide a range of tracing services to trace/validate contact details of SLC customers. The supplier would be expected to carry out: - Customer Address Tracing and Validation within the UK - Customer Contact Telephone Number Tracing and Validation within the UK - Customer e-mail address tracing Ongoing support will be required to validate that files have been received and confirm quantities.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5dc26bce-8760-47a0-9f0c-e84ab38addd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ce34693-096d-47f7-bdf3-b29b4418c1bc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72300000 - Data services

Notice Value(s)

Tender Value
£364,500 £100K-£500K
Lots Value
Not specified
Awards Value
£364,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
3 Dec 2024Expired
Future Notice Date
Not specified
Award Date
19 Dec 20241 years ago
Contract Period
5 Jan 2025 - 4 Jan 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY LIMITED
Contact Name
susan butcher
Contact Email
susan_butcher@slc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
DARLINGTON
Postcode
DL1 1RW
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLM Scotland

Local Authority
Darlington
Electoral Ward
Red Hall & Lingfield
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

EXPERIAN (UK) HOLDINGS 2006

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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