Award

MDTP Alerting and Incident Management Tooling

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

13 May 2026 at 16:32

Summary of the contracting process

The procurement process was conducted by H M Revenue & Customs, headquartered at 100 Parliament Street, London. The contract, titled "MDTP Alerting and Incident Management Tooling," falls under the IT services category, specifically consulting, software development, internet, and support, with a CPV code of 72000000. The successful procurement resulted in an award on 8th May 2026, with a contract period starting on 6th June 2026 and scheduled to conclude on 5th June 2029. The procurement stage reached completion through a selective procurement method, specifically a call-off from a framework agreement. The tender involved the acquisition of PagerDuty licenses and service for a total of £286,209.48.

This procurement provides substantial opportunities for businesses specialising in IT services, particularly those adept in consulting and software development within the United Kingdom. Although the process was selective, it demonstrates the potential for businesses to engage with sizeable government contracts through established frameworks. Large-scale IT firms, especially those familiar with government procurement processes, would be well-positioned to compete in similar future tenders, thus fostering growth opportunities in collaboration with prominent public sector organisations like HMRC.

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How relevant is this notice?

Notice Title

MDTP Alerting and Incident Management Tooling

Notice Description

Procurement is for the provision of the following PagerDuty licenses and service via a reseller for the duration of the Contract: - Qty 190 Business Licenses - Qty 1 pack of 1000 Stakeholder Licenses (Subject to periodic review) - Qty 1 Premium Support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5df04235-054b-4bf1-a900-415ece87d123
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aae9f646-fdb0-4b18-b8db-4e5773cf2822
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£286,209 £100K-£500K
Lots Value
Not specified
Awards Value
£286,209 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 May 2026Yesterday
Submission Deadline
8 May 2026Expired
Future Notice Date
Not specified
Award Date
7 May 20266 days ago
Contract Period
5 Jun 2026 - 5 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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