Award

CRM and Online Forms Package - G-Cloud 14

CHARNWOOD BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

23 Dec 2025 at 09:11

Summary of the contracting process

Charnwood Borough Council has completed a public procurement process for a "CRM and Online Forms Package - G-Cloud 14". The procurement falls under the software package and information systems industry category, with delivery expected within England, United Kingdom. The process utilised an open procedure and reached the award stage on 24th October 2025, with the awarded contract published on 23rd December 2025. The contract valued at £300,000 is scheduled to commence on 3rd November 2025 and run through to 2nd November 2028.

This tender presents significant opportunities for businesses involved in software development and information systems, particularly those capable of delivering CRM and online forms solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are recognised as suitable providers for this type of contract, promoting wider business inclusion. The successful supplier, IEG4, which is a large-scale organisation, highlights the competitive nature of the procurement and the potential scale of similar future contracts within this sector.

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Notice Title

CRM and Online Forms Package - G-Cloud 14

Notice Description

Awarded

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5e5964ce-49ed-4102-8108-30ae5dc2e304
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3c7829af-9ca9-4345-858c-a7f876176341
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20252 months ago
Submission Deadline
26 Sep 2025Expired
Future Notice Date
Not specified
Award Date
23 Oct 20254 months ago
Contract Period
3 Nov 2025 - 2 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CHARNWOOD BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LOUGHBOROUGH
Postcode
LE11 2TX
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Charnwood
Electoral Ward
Loughborough Southfields
Westminster Constituency
Loughborough

Supplier Information

Number of Suppliers
1
Supplier Name

IEG4

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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