Award

Specialist Social Care Assessment AI Tool - Direct Award via G-Cloud 14

DURHAM COUNTY COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

30 Jun 2025 at 13:10

Award

30 Jun 2025 at 13:02

Summary of the contracting process

Durham County Council has concluded a specialist procurement process for a Social Care Assessment AI Tool by directly awarding the contract through the G-Cloud 14 framework. This procurement falls under the software package and information systems category (CPV: 48000000) and is designed to automate documentation tasks for social workers using AI technology. The contract, valued at £187,000, was awarded to Beam Up Ltd., an SME, to ensure continuity with existing tools used in England. The process used was a selective procurement method, specifically a call-off from a framework agreement. The contract commenced on 23 June 2025 and is set to conclude on 22 June 2026, primarily benefitting the North East region of the United Kingdom.

This tender presents opportunities for businesses specialising in AI and machine learning applications, especially those focused on social care and public sector solutions. It is particularly beneficial for SMEs and ventures keen on framework agreements, allowing them to engage with public sector procurement without the need for lengthy tender processes. Companies with expertise in developing secure, user-friendly web-based systems for diverse user groups will find this contract aligns well with their capabilities, providing a potential foothold or expansion within the public sector market.

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Notice Title

Specialist Social Care Assessment AI Tool - Direct Award via G-Cloud 14

Notice Description

Durham County Council require the use of a purpose made AI tool for social workers to be utilised within AHS & CYPS to automate documentation using natural language processing and machine learning. This specific tool will record audio, transcribe the audio and produce a specialist summary based on a template designed to support Durham County Council's requirements. The system will be user friendly and simple to use for Social Workers with a varying technical skills and comfort. The system is a fully secure web based system that will not need any specialist software and can be used by any of the Council's devices such as Smart Phone, Laptops, Tablet and Hybrid Machines. Therefore a direct award via the G-Cloud 14 framework has been conducted following Beam Up being identified as the sole provider of this system in a search, this will also retain continuity with the current standard tool being used by Social Workers in England.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5e9b5a92-8d7c-4c07-84e0-a706d3dadf24
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9be848dc-4648-4420-b3e7-fe3e77f26d99
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£187,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20257 months ago
Submission Deadline
15 May 2025Expired
Future Notice Date
Not specified
Award Date
22 Jun 20258 months ago
Contract Period
22 Jun 2025 - 22 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Christine Lundy
Contact Email
christine.lundy@durham.gov.uk
Contact Phone
03000260000

Buyer Location

Locality
DURHAM
Postcode
DH1 5UQ
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

BEAM UP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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