Award

TfL 90865 - Lot 2 Task N Contracts Mystery Shopper Survey (CMSS)

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

10 Aug 2017 at 14:34

Award Notice
Summary of the contracting process

The procurement process for the "TfL 90865 - Lot 2 Task N Contracts Mystery Shopper Survey (CMSS)" was conducted by Transport for London (TfL), located in London, England. This contract, valued at £1,663,726, falls under the industry category of survey services and specifically focuses on customer survey services. The procurement method employed was selective, following a restricted procedure, with the tender period concluding on 4th May 2017. The contract period has started from 5th May 2017 and is set to end on 3rd May 2021.

This tender presents fruitful opportunities for businesses engaged in market research and customer feedback services, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies specialising in customer satisfaction surveys and related services would find this contract particularly relevant, enabling them to expand their portfolio and enhance their client base through collaboration with a prominent public authority like Transport for London.

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Notice Information

Notice Title

TfL 90865 - Lot 2 Task N Contracts Mystery Shopper Survey (CMSS)

Notice Description

Call off from TfL 90865 - Customer Research and Insight Lot 2 - Mystery Shopping Surveys (MSS) for Contracts Mystery Shopper Survey (CMSS)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5ed38132-5cb2-4093-8482-3147a122ba87
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a86f14fe-3856-4c61-96f0-71242bab60f2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£1,663,726 £1M-£10M
Lots Value
Not specified
Awards Value
£1,663,726 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20178 years ago
Submission Deadline
4 May 2017Expired
Future Notice Date
Not specified
Award Date
3 May 20178 years ago
Contract Period
4 May 2017 - 3 May 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0TL
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

GFK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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