Award

Digital Patient Portal

HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

29 May 2025 at 08:27

Award Notice
Summary of the contracting process

The procurement process involves the Hull University Teaching Hospitals NHS Trust, awarding a contract for a Digital Patient Portal as part of the Humber and North Yorkshire Health and Care Partnership. The contract has been directly awarded to Patients Know Best through a call-off under the NHS SBS's Technology Enabled Care Services 2 framework. This falls under the software package and information systems industry category and takes place in the Yorkshire and the Humber region in the United Kingdom. The procurement stage is in the award phase, with the contract starting on 31st March 2025 and ending on 30th March 2027. The minimum value of the contract is £669,927 GBP, with a total value of £1,851,000 GBP.

This procurement offers significant opportunities for business growth for companies specialising in digital health solutions and software systems. Firms that offer patient portal services can leverage their expertise to compete for similar opportunities within the NHS framework, particularly small and medium-sized enterprises (SMEs), as the procurement method was selective, favouring SMEs. Businesses in the healthcare and IT sectors with an interest in expanding their footprint within the UK healthcare system will find this award stage beneficial for showcasing their technological capabilities and service delivery success stories.

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Notice Information

Notice Title

Digital Patient Portal

Notice Description

This notice is being posted to inform of an award of a contract to Patients Know Best for a digital patient portal for the Humber and North Yorkshire Health and Care Partnership (comprising York and Scarborough Teaching Hospitals NHS Foundation Trust, Harrogate and District NHS Foundation Trust, Hull University Teaching Hospitals NHS Trust, and Northern Lincolnshire and Goole NHS Foundation Trust). The contract was awarded as a direct award call off under NHS SBS's Technology Enabled Care Services 2 framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0f5ef215-7ef1-4a61-8949-a79951e968b0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,851,000 £1M-£10M
Lots Value
Not specified
Awards Value
£669,927 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20259 months ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
1 Mar 202512 months ago
Contract Period
30 Mar 2025 - 30 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
HU3 2JZ
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kingston upon Hull, City of
Electoral Ward
Central
Westminster Constituency
Kingston upon Hull North and Cottingham

Supplier Information

Number of Suppliers
1
Supplier Name

PATIENTS KNOW BEST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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