Award

Digital Capabilities Framework

POST OFFICE

This public procurement record has 2 releases in its history.

Award

03 Mar 2025 at 16:15

Tender

04 Oct 2024 at 15:50

Summary of the contracting process

Post Office Limited has completed the procurement process for establishing a panel of service providers for its Digital Capabilities Framework, valued at £24,000,000. This framework covers a range of digital services split into four lots and followed the restricted procedure per the regulations. The procurement officially started with the tender published on 4 October 2024 and ended on 4 November 2024. The awarded contracts will run from 28 January 2025 to 27 January 2029. The procurement falls under the industry category of business and management consultancy services, with the delivery expected across the United Kingdom.

This framework agreement offers significant opportunities for SMEs specialising in digital services, particularly in areas such as experience design, product ownership and management, measurement and optimisation, and comprehensive digital capabilities. Businesses that focus on user experience, research, product management, and digital optimisation will find this framework particularly beneficial for growth. As evidenced by the diverse set of suppliers awarded contracts, including both large organisations and several SMEs, there is a broad scope for participation, driving innovation and digital transformation for the Post Office.

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Notice Title

Digital Capabilities Framework

Notice Description

Post Office Limited (POL) seeks to establish a panel of service providers for the provision of Digital related services. Post Office proposes to enter into a multi-lot Framework Agreement consisting of 4 lots. The procurement will follow the restricted procedure in accordance with the Regulations. To apply please respond to the Selection Questionnaire available via the e-Sourcing Event within the POLWeb3 e-Sourcing Portal that is being used to manage this competitive procurement exercise. Link to Web3 - https://postoffice.wax-live.com/S2C/ (https://postoffice.waxlive.com/S2C/)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f86bcce-cbf9-4e2f-be78-10ef9313a3c3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1509d50-9e17-4e42-be8a-a5a3fcb6dcda
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£24,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£24,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 202511 months ago
Submission Deadline
4 Nov 2024Expired
Future Notice Date
Not specified
Award Date
17 Jan 20251 years ago
Contract Period
28 Jan 2025 - 27 Jan 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Additional Buyers

POST OFFICE LIMITED

Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
15
Supplier Names

ACCENTURE (UK

BIG MOTIVE

CMC PARTNERSHIP CONSULTANCY

E-ZEST SOLUTIONS

ECLIPSE GROUP SOLUTIONS

ENSONO

FCAMARA

GATE ONE

MEDIAWORKS

NEXER DIGITAL

OLIVE JAR DIGITAL

SOFTWIRE TECHNOLOGY

UNBOXED CONSULTING

VE3 GLOBAL

ZENSAR TECHNOLOGIES (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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