Notice Information
Notice Title
Stakeholder Survey
Notice Description
We are aiming to conduct a comprehensive stakeholder survey in Q4 of FY18/19. All work, including reporting, must be completed by Friday 29 March. This tender also seeks options for potential additional targeted research, beyond and augmenting the main survey of stakeholder perceptions. Objectives: * To provide insight-rich, segmented, intelligence on stakeholders' perceptions of ORR's performance, capability and remit. That intelligence should look at ORR's different functions and departments, as well as at a whole-organisation level. * Provide information to support our business planning, strategic communications and relationship management. * The survey must provide information that allows us to track changes in perception over time - i.e. against previous surveys - whilst also allowing us to understand perceptions on key issues and how those may have impacted on overall standing. * Previous iterations have included both quantitative and qualitative elements; we expect to continue with this mix, but wish to examine how we might generate additional insight from the qualitative elements. * Given changes in the industry and government landscape, we are also seeking to review our stakeholder sample, in terms of segmentation and contacts. This contract should support that process. * Intelligence should be actionable - enabling us to provide feedback to stakeholders and colleagues, thus supporting more effective external engagement and prioritisation of business. This project should also deliver an 'external' perspective, in the reporting, from the successful bidder on opportunities and challenges faced by the organisation. Additional information: This procurement shall be conducted via the ORR Bravo Procurement Portal and all communications in relation to this tender exercise shall be conducted via Bravo.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/3524a023-bf77-4c97-abc1-59cd97ee5774
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311300 - Survey analysis services
Notice Value(s)
- Tender Value
- £50,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £23,258 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Sep 20196 years ago
- Submission Deadline
- 20 Dec 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Jan 20197 years ago
- Contract Period
- 11 Jan 2019 - 29 Mar 2019 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFFICE OF RAIL AND ROAD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- WC2B 4AN
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/3524a023-bf77-4c97-abc1-59cd97ee5774
24th September 2019 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/319474ec-1fe0-46e8-9ac5-f4cdf95227dc
6th December 2018 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/c277a69b-3f3f-4d49-bfca-5341b49fc4af
ORR/CT/18-71 Form of Agreement -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ef219b7-d007-4f59-ad08-3dd1f28fa082
ORR/CT/18-71 Form of Tender -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/74087c6c-560d-4b01-bfad-64cccfbfd0b6
ORR/CT/18-71 Bravo Joining Instructions
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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