Award

Live Service & Service Desk Implementation Partner Phase 1 - Discovery

FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

02 Jan 2021 at 14:54

Award Notice
Award

29 Oct 2020 at 16:31

Award Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office, located in London, has completed a procurement process for the "Live Service & Service Desk Implementation Partner Phase 1 - Discovery". This tender was initiated to document the existing ICT landscape and explore migration pathways for service desk integration between FCO and DFID, with a contract value of £137,232. The procurement method was selective, conducted as a call-off from the CCS Digital Outcomes and Specialists framework, and the contract period commenced on 19th October 2020 and concluded on 19th January 2021. The tender submission period ended on 18th August 2020.

This tender presents significant opportunities for businesses, particularly those in the services sector with expertise in information systems and technology strategic review services. Small and medium enterprises (SMEs) are encouraged to consider this as a chance to provide innovative solutions for ICT landscape documentation and service desk integration. Companies specialised in IT consulting and strategic planning will be particularly well-suited to compete for similar future tenders.

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Notice Information

Notice Title

Live Service & Service Desk Implementation Partner Phase 1 - Discovery

Notice Description

The Foreign & Commonwealth Office. As of 01/09/20 The Foreign, Commonwealth & Development Office. This contract was tendered and awarded via CCS's Digital Outcomes and Specialists framework agreement (DOS), RM1043.6. Discovery and Transition Planning exercise to support the FCO in 1) documenting its existing ICT landscape across the FCO/DFID founding bodies; and 2) assist the FCO/DfID in understanding options on a migration pathway to merge the service desk/service management organisations of both ICT organisations (setting out interim transition states). The FCO does not have available skilled resources to conduct a Discovery, Gap Analysis & Options Appraisal of its Service Management & Integration and Service Desk capabilities at this time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-605f8e8d-03cb-4b15-9323-f7cf81a66ea1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59bd78ce-4351-425b-b6fa-3cb2ecf570b2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72223000 - Information technology requirements review services

Notice Value(s)

Tender Value
£137,232 £100K-£500K
Lots Value
Not specified
Awards Value
£137,232 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jan 20215 years ago
Submission Deadline
18 Aug 2020Expired
Future Notice Date
Not specified
Award Date
24 Sep 20205 years ago
Contract Period
18 Oct 2020 - 19 Jan 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CGI IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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