Tender

South Cambridgeshire District Council - Refugee Host Support

SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Tender

14 Sep 2023 at 08:10

Tender Notice
Summary of the contracting process

The South Cambridgeshire District Council has issued a tender for the provision of Digital wellbeing support for the Homes for Ukraine scheme. The digital service will include online counselling, Cognitive Behavioural Therapy, multilingual support, online resources, and access to support groups. The procurement method is an open procedure and the tender period ends on 29th September 2023. The contract period is from 13th October 2023 to 12th October 2024, with the service needed in the East of England region.

This opportunity by the South Cambridgeshire District Council is particularly suited for businesses experienced in guidance and counselling services. Small and medium-sized enterprises (SMEs) are encouraged to participate. The successful firm will provide support 24/7, ensuring data compliance with UK regulations and demonstrating robust safeguarding procedures. This tender presents a chance for businesses to contribute to the well-being of Ukrainian refugees in South Cambridgeshire, aligning with the procurement's focus on digital support services in the guidance and counselling sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

South Cambridgeshire District Council - Refugee Host Support

Notice Description

South Cambridgeshire District Council is looking for a suitably qualified and experienced contractor to provide Digital wellbeing support for the Homes for Ukraine scheme. This digital service will be needed for the district of South Cambridgeshire and will be needed to used by both hosts and Ukrainian refugees. Currently we have 327 Ukrainian refugees in South Cambridgeshire that are being hosted by 170 guests. There is a larger cohort of Ukrainian refugees who have found their own independent accommodation within South Cambridgeshire who may wish to access this service as well. South Cambridgeshire District Council is looking for a digital service that provides wellbeing support of the following types: o Online counselling, including trauma counselling and support for post traumatic stress disorder o Cognitive Behavioural Therapy o Multilingual support, including English, Ukrainian and Russian o Online resources aimed at providing self service support such as articles, podcasts, TED Talks, complimentary materials to support the wellbeing needs of the individual. o Provide access to support groups The digital service will need to provide support 24 hours a day, 7 days a week, and will be managed by the contractor. The digital service will store data on UK servers and will comply with both the general data protection regulations and also the general data protection act 2018. SCDC will initially purchase 60 licenses for both host and guest support packages. Once these have been exhausted, we will look to purchase a further set of 60 licenses subject to demand. SCDC will provide guests and hosts with licenses on a first come first served basis. If the initial demand is greater than the initial 60 licenses purchased, we will purchase a further number of licenses subject to demand. The contractor will have public liability insurance, employers liability insurance of PS5million. They will also possess professional indemnity insurance, and they will need to confirm this as part of their submission. The successful firm will need to demonstrate a number of robust safeguarding procedures to ensure the safety of the users of the service. If the contractor has any safeguarding concerns through providing the service, then these must be reported to SCDC's named contact

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e0b1961f-85e3-417a-bc8f-ceac164e65c4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20232 years ago
Submission Deadline
29 Sep 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Oct 2023 - 12 Oct 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBOURNE
Postcode
CB23 6EA
Post Town
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
South Cambridgeshire
Electoral Ward
Cambourne
Westminster Constituency
St Neots and Mid Cambridgeshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572-2023-09-14T09:10:31+01:00",
    "date": "2023-09-14T09:10:31+01:00",
    "ocid": "ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SCDC001-DN689637-85665531",
        "title": "South Cambridgeshire District Council - Refugee Host Support",
        "description": "South Cambridgeshire District Council is looking for a suitably qualified and experienced contractor to provide Digital wellbeing support for the Homes for Ukraine scheme. This digital service will be needed for the district of South Cambridgeshire and will be needed to used by both hosts and Ukrainian refugees. Currently we have 327 Ukrainian refugees in South Cambridgeshire that are being hosted by 170 guests. There is a larger cohort of Ukrainian refugees who have found their own independent accommodation within South Cambridgeshire who may wish to access this service as well. South Cambridgeshire District Council is looking for a digital service that provides wellbeing support of the following types: o Online counselling, including trauma counselling and support for post traumatic stress disorder o Cognitive Behavioural Therapy o Multilingual support, including English, Ukrainian and Russian o Online resources aimed at providing self service support such as articles, podcasts, TED Talks, complimentary materials to support the wellbeing needs of the individual. o Provide access to support groups The digital service will need to provide support 24 hours a day, 7 days a week, and will be managed by the contractor. The digital service will store data on UK servers and will comply with both the general data protection regulations and also the general data protection act 2018. SCDC will initially purchase 60 licenses for both host and guest support packages. Once these have been exhausted, we will look to purchase a further set of 60 licenses subject to demand. SCDC will provide guests and hosts with licenses on a first come first served basis. If the initial demand is greater than the initial 60 licenses purchased, we will purchase a further number of licenses subject to demand. The contractor will have public liability insurance, employers liability insurance of PS5million. They will also possess professional indemnity insurance, and they will need to confirm this as part of their submission. The successful firm will need to demonstrate a number of robust safeguarding procedures to ensure the safety of the users of the service. If the contractor has any safeguarding concerns through providing the service, then these must be reported to SCDC's named contact",
        "datePublished": "2023-09-14T09:10:31+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85312300",
            "description": "Guidance and counselling services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85312320",
                "description": "Counselling services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-09-29T13:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-10-13T00:00:00+01:00",
            "endDate": "2024-10-12T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/e0b1961f-85e3-417a-bc8f-ceac164e65c4",
                "datePublished": "2023-09-14T09:10:31+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-121640",
            "name": "South Cambridgeshire District Council",
            "identifier": {
                "legalName": "South Cambridgeshire District Council"
            },
            "address": {
                "streetAddress": "South Cambridgeshire Hall, Cambourne Business Park",
                "locality": "Cambourne",
                "postalCode": "CB23 6EA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Ben Thackray",
                "email": "Ben.Thackray@scambs.gov.uk",
                "telephone": "+44 1954713378"
            },
            "details": {
                "url": "https://www.scambs.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-121640",
        "name": "South Cambridgeshire District Council"
    }
}