Award

User Research Recruitment Agency for end users to partake in research

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

18 Aug 2023 at 11:07

Award

18 Aug 2023 at 08:48

Summary of the contracting process

The contracting process led by H M Revenue & Customs involves the procurement of user research recruitment services within the Research services category. The tender is for a 24-month contract aiming to recruit external end users in the UK and overseas for digital services. The procurement is at the Award stage, with People for Research Ltd being the awarded supplier. The contract period spans from August 9, 2023, to August 8, 2025, with a total value of £912,000.

This tender presents an opportunity for user research recruitment agencies and businesses in the research services industry to engage in a partnership with H M Revenue & Customs. SMEs are specifically encouraged to participate, and the procurement method involves calling off from a framework agreement. With a focus on user insights, organisations interested in collaborating to support digital service development should consider exploring this opportunity for business growth.

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Notice Title

User Research Recruitment Agency for end users to partake in research

Notice Description

The requirement is for a 24-month contract for the use of user research recruitment agencies to work as partners to recruit external end users (citizens and business users), which are in the UK (including NI) and overseas to part take in user research to gain user insights to support the build of our digital services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/721fcdd8-e5e9-4313-bfc2-c092b231d161
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£912,000 £500K-£1M
Lots Value
Not specified
Awards Value
£912,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20232 years ago
Submission Deadline
9 Jun 2023Expired
Future Notice Date
Not specified
Award Date
23 Jul 20232 years ago
Contract Period
8 Aug 2023 - 8 Aug 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Rebecca Yeates
Contact Email
rebecca.yeates@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE FOR RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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