Planning

Market Sounding consultation Form for AI System with Natural Voice AI Support

CAMBRIDGE CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

09 Jul 2025 at 14:23

Market Engagement Notice
Summary of the contracting process

Huntingdonshire District Council, in association with Cambridge City Council, is currently in the planning stage of a procurement process for an AI system with natural voice AI support. The project's title is "Market Sounding consultation Form for AI System with Natural Voice AI Support," classified under IT services, consulting, software development, Internet and support. The aim is to enhance service delivery and citizen engagement through innovative AI solutions. Engagement with potential suppliers is scheduled to conclude by 9th October 2025. This opportunity is located in the United Kingdom and involves suppliers capable of integrating AI with existing technological platforms such as ContentGuru, NEC, Alloy, and IDOX.

This procurement process presents significant business growth opportunities, particularly for suppliers experienced in delivering AI-enabled systems to local authorities or the public sector. Businesses specialising in AI, data analysis, and operational efficiency improvements are well-suited to compete, especially those that can ensure compliance with data protection regulations. There is a strong emphasis on exploring innovative solutions that enhance citizen interaction and automate routine service queries, making this an attractive prospect for firms focusing on scalable, cutting-edge technology to refine council operations. The process will culminate in a competitive tender, where 4 to 5 leading suppliers will be invited to submit full proposals.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Market Sounding consultation Form for AI System with Natural Voice AI Support

Notice Description

Huntingdonshire District Council is seeking expressions of interest from suitably qualified suppliers for the future provision of an AI system incorporating natural voice AI capabilities to enhance service delivery and citizen engagement across the council. We are exploring solutions that can: * Provide intuitive, natural voice interaction and web-based chatbot support for citizens * Automate responses to a significant proportion of our routine service queries. * Integrate with our existing platforms, including ContentGuru, NEC, Alloy, and IDOX systems * Support better data analysis and improve operational efficiency * Comply with data protection regulations and be scalable for future needs We are particularly interested in suppliers who have experience delivering AI-enabled systems within a local authority or public sector context. We seeking proposals from qualified vendors to design, develop, and implement an AI system that includes natural voice AI support. This system aims to enhance the efficiency and effectiveness of council services, improve citizen engagement, and streamline operations. The proposals will then be evaluated to select the best 4/5 submissions to submit full proposal and participate in a competitive tendering process. We are undertaking a market engagement to understand what is on offer out there and what innovation providers can offer HDC. The market engagement will also help us to refine the service specification before going out either to tender

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-617dcfb7-9bb9-463e-842a-cd1386dae524
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/22560345-098c-4a87-8844-a60d046c9b77
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
9 Oct 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE29 6YG
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Huntingdonshire
Electoral Ward
Huntingdon North
Westminster Constituency
Huntingdon

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-617dcfb7-9bb9-463e-842a-cd1386dae524-2025-07-09T15:23:03+01:00",
    "date": "2025-07-09T15:23:03+01:00",
    "ocid": "ocds-b5fd17-617dcfb7-9bb9-463e-842a-cd1386dae524",
    "language": "en",
    "initiationType": "tender",
    "title": "Market Sounding consultation Form for AI System with Natural Voice AI Support",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2025-10-09T23:59:59+01:00"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/22560345-098c-4a87-8844-a60d046c9b77",
                "datePublished": "2025-07-09T15:23:03+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=56b89d7c-ce5c-f011-813a-005056b64545"
            }
        ]
    },
    "tender": {
        "id": "CAMBDC001-DN781864-12039234",
        "title": "Market Sounding consultation Form for AI System with Natural Voice AI Support",
        "description": "Huntingdonshire District Council is seeking expressions of interest from suitably qualified suppliers for the future provision of an AI system incorporating natural voice AI capabilities to enhance service delivery and citizen engagement across the council. We are exploring solutions that can: * Provide intuitive, natural voice interaction and web-based chatbot support for citizens * Automate responses to a significant proportion of our routine service queries. * Integrate with our existing platforms, including ContentGuru, NEC, Alloy, and IDOX systems * Support better data analysis and improve operational efficiency * Comply with data protection regulations and be scalable for future needs We are particularly interested in suppliers who have experience delivering AI-enabled systems within a local authority or public sector context. We seeking proposals from qualified vendors to design, develop, and implement an AI system that includes natural voice AI support. This system aims to enhance the efficiency and effectiveness of council services, improve citizen engagement, and streamline operations. The proposals will then be evaluated to select the best 4/5 submissions to submit full proposal and participate in a competitive tendering process. We are undertaking a market engagement to understand what is on offer out there and what innovation providers can offer HDC. The market engagement will also help us to refine the service specification before going out either to tender",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": false,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-306225",
            "name": "Cambridge City Council",
            "identifier": {
                "legalName": "Cambridge City Council"
            },
            "address": {
                "streetAddress": "Huntingdon District Council, Eastfield House, 5 Latham Road",
                "locality": "Huntingdon",
                "postalCode": "PE29 6YG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Taiwo Muraina-Akinboade",
                "email": "taiwo.murainaakinboade@huntingdonshire.gov.uk",
                "telephone": "+44 1480"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-306225",
        "name": "Cambridge City Council"
    }
}