Award

Nightingale London Support for Call Centre

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

10 Feb 2021 at 11:23

Award Notice
Summary of the contracting process

The procurement process for the "Nightingale London Support for Call Centre" was initiated by NHS England, focused on providing project resources to establish a call handling service in the health sector. This contract falls under the business and management consultancy industry, with a total value of £808,000. The procurement was conducted through a selective method as a call-off from a framework agreement, with the tender period concluding on 24th March 2020 and the contract running from 26th March 2020 to 29th April 2020 in London, United Kingdom.

This tender presents an excellent opportunity for consultancy firms, especially those with expertise in call centre operations, to expand their business footprint within the healthcare sector. Given the scale of the project and the involvement of a large supplier like KPMG LLP, businesses that can offer robust management consultancy services and efficient support systems are well-positioned to compete in similar future tenders. Collaboration with healthcare providers or the ability to manage large-scale projects could further enhance competitiveness in this arena.

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Notice Information

Notice Title

Nightingale London Support for Call Centre

Notice Description

Project resource to support establishment of call handling service for Nightingale London

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa9ae947-efb8-4b99-9534-f1e08eaba433
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

79512000 - Call centre

Notice Value(s)

Tender Value
£808,000 £500K-£1M
Lots Value
Not specified
Awards Value
£808,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20215 years ago
Submission Deadline
24 Mar 2020Expired
Future Notice Date
Not specified
Award Date
24 Mar 20205 years ago
Contract Period
26 Mar 2020 - 29 Apr 2020 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLI London
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

KPMG

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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