Award

Inbound Numbers and Call Routing Renewal

DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

10 Dec 2025 at 10:59

Award Notice
Summary of the contracting process

The procurement process for the "Inbound Numbers and Call Routing Renewal" contract was conducted by the Department for Environment, Food & Rural Affairs, based in London, UK. This contract falls under the Information Technology Services category. The procurement process followed a selective method through a call-off from a framework agreement. The procurement stage has advanced to the Award stage, with the award being made on 4th December 2025 and published on 10th December 2025. The contract period runs from 5th December 2025 to 4th December 2027, covering multiple locations including the UK, Channel Islands, Isle of Man, British Overseas Territories, Europe, and the Rest of the World. The total contract value is £140,000.

This tender presents opportunities for businesses specialising in information technology services. However, it does not specifically cater to SMEs or VCSEs. The selective procurement method indicates that businesses which are already part of related frameworks or possess the necessary qualifications will be well-positioned to benefit. The considerable contract duration offers sustained business growth potential over two years, enhancing expertise and market presence in telecom and IT service provision. Established companies with capabilities in handling international contracts would be particularly well-suited to compete in such opportunities.

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Notice Information

Notice Title

Inbound Numbers and Call Routing Renewal

Notice Description

Inbound Numbers and Call Routing Renewal

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/850f0bd0-0625-4f01-a1d7-7530049ed42a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£140,000 £100K-£500K
Lots Value
Not specified
Awards Value
£140,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
4 Dec 2025Expired
Future Notice Date
Not specified
Award Date
4 Dec 20252 months ago
Contract Period
5 Dec 2025 - 4 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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