Award

UK SBS IT17052 NMRO IT Support

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

19 Jun 2018 at 08:33

Award Notice
Award

16 May 2017 at 15:06

Award Notice
Summary of the contracting process

The procurement process titled "UK SBS IT17052 NMRO IT Support" was conducted by UK Shared Business Services Limited, which is located at Polaris House, North Star Avenue, Swindon, England. This process falls under the IT services sector, specifically for consulting, software development, and support, with a contract value of £98,218. The procurement was initiated through a selective method, specifically a call-off from a framework agreement. The tender period ended on 21 March 2017, with the actual contract period spanning from 1 June 2017 to 31 May 2019.

This tender presents significant opportunities for IT service providers, particularly those capable of delivering scalable support and maintenance solutions. Companies that specialise in onsite and remote IT support, and can accommodate a growing user base—projected to increase from 50 to over 80 staff—would be well-suited to compete. The contract requires flexibility to adapt to the evolving needs of the client organisation, making it ideal for businesses that can offer innovative and responsive IT service capabilities.

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Notice Information

Notice Title

UK SBS IT17052 NMRO IT Support

Notice Description

NMRO was previously an Executive Agency, but was brought into Regulatory Delivery of BEIS in April 2016. There was a formal support contract in place, but this has been a rolling contract arrangement on a month by month basis since Summer 2016. With NMRO becoming part of RD, some operational activity has been transferred to the BEIS Evolve platform, so the month by month arrangement reflected this as some levels of support reduced or were no longer needed. The new arrangement will be to provide core support and maintenance for Teddington, with a user base of approximately 50 staff, but this is expected to increase by 2020 to 80+ staff. The organisation therefore require a scalable longer term solution that can grow as the operation does and provide flexibility to utilise new services as the business develops and expands. Specific objectives are to provide Teddington with a formal commercial arrangement for the support and maintenance of their current IT network and associated infrastructure, plus maintain software and data resident on the network. To provide this service it is expected that the supplier will need to provide a mixture of onsite and remote support and be accessible to Teddington staff when needed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6292033f-cc6f-4710-bf52-03c2745911e6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af1e0244-e72e-449b-91d9-49cc2231b0bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£98,218 Under £100K
Lots Value
Not specified
Awards Value
£98,218 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jun 20187 years ago
Submission Deadline
21 Mar 2017Expired
Future Notice Date
Not specified
Award Date
2 Apr 20178 years ago
Contract Period
31 May 2017 - 31 May 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

LITTLE FISH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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