Tender

Healthwatch Wakefield

WAKEFIELD COUNCIL

This public procurement record has 1 release in its history.

Tender

17 Feb 2025 at 12:11

Tender Notice
Summary of the contracting process

Wakefield Council is seeking a lead provider for the Healthwatch Wakefield service, which aims to influence and improve Health and Social Care services in the Wakefield district. This service aligns with national standards set by Healthwatch England, promoting public involvement in local healthcare services, including seldom heard and under-represented groups. Additionally, the contract includes the provision of the Wakefield Independent Health Complaints Advocacy Service. The contract is expected to commence on 1st October 2025 and last for three years, with the potential to extend up to a total of ten years. The procurement falls under the Health and Social Work Services category (CPV: 85000000) and is conducted via an open procedure. The total contract value is approximately £885,915, with annual funding around £295,305. The tender period ends on 16th April 2025, with the service delivery location being Yorkshire and the Humber, United Kingdom.

This tender presents significant growth opportunities for businesses specialising in health and social care services. Companies experienced in engaging with local communities and handling health complaints advocacy are particularly well-suited. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, offering a chance to enhance their portfolios and impact local healthcare services. The open procedure procurement method ensures a competitive process, allowing qualified businesses to showcase their expertise and potentially secure a long-term contract with Wakefield Council.

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Notice Information

Notice Title

Healthwatch Wakefield

Notice Description

Healthwatch Wakefield is a statutory service which influences and shapes the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents. It follows national standards set by Healthwatch England and is designed to empower local people to influence services. It promotes greater patient and public involvement by actively encouraging participation from residents, particularly seldom heard and under-represented groups such as young people and those facing health inequalities, to ensure diverse voices are represented. Additionally, it strengthens the role of the public in the commissioning, delivery, and scrutiny of local services. The service will also provide a Wakefield Independent Health Complaints Advocacy Service; a free, independent, and impartial service. The core purpose of the Independent Health Complaints Advocacy Service is to ensure that people who use local NHS services have access to the support they need to clarify and articulate their concerns, to navigate the complaints process and to pursue a resolution to the satisfaction of the people using services or the exhaustion of the process. The Service will play no role in relation to matters where a complainant determines to resort to direct legal action other than appropriate signposting. It is expected the Contract will be for a period of 3 years with an option to extend up to a further 7 years (10 years in total), with an expected commencement date of 1st October 2025. The Contract is proposed to be a single lot with a lead provider. Contract value in the region of PS295,305 per annum

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/44e3a125-fc49-427e-9417-8215088b56ef
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£885,915 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20251 years ago
Submission Deadline
16 Apr 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WAKEFIELD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 2EB
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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