Award

TCCS4124 Enforcement Agency Services

TORBAY COUNCIL

This public procurement record has 1 release in its history.

Award

18 Dec 2025 at 14:12

Award Notice
Summary of the contracting process

Torbay Council has completed the procurement process for "TCCS4124 Enforcement Agency Services," a project aimed at enhancing debt collection efficiencies across sectors such as parking penalty notices, council tax, and business rates within England. Classified under collection agency services, this contract falls under the award stage as of 18th December 2025. Notably, the procurement method was unspecified beyond the term "other." The contract spans from 3rd December 2025 to 2nd December 2029, indicating a substantial four-year working period following the tender period's conclusion on 3rd October 2025.

This tender presents significant growth opportunities for small and medium-sized enterprises specialising in debt recovery services, as it specifically welcomes SME involvement. The awarded contractors, CDER Group and Excel Civil Enforcement Ltd, both SMEs, suggest a preference for smaller firms with expertise in enforcement and council debt management. Firms in the debt collection industry can engage in long-term partnerships with local authorities and extend their service reach through this project, building reputability and expanding operational capabilities in public sector contracts.

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Notice Information

Notice Title

TCCS4124 Enforcement Agency Services

Notice Description

To deliver and improve collection rates across the following debt areas: * Parking Penalty Charge Notices * Council Tax * Business Rates (Non-Domestic Rates) * Business Improvement District Debts (BIDS) * Sundry Debts and Housing Benefit Overpayments * Commercial Rent Arrears Recovery * Execution of Arrest Warrants * High Court Enforcement Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement. The successful applicant will be permitted to claim their fees only in accordance with the Taking Control of Goods (Fees) Regulations 2013 (as amended). The Council will not accept any direct charges from any of the Service Providers save for any charges for VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6358f696-e271-4680-87e9-0b9d1ee065da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7c665b1a-e728-4e26-b917-dee15e52540d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20252 months ago
Submission Deadline
3 Oct 2025Expired
Future Notice Date
Not specified
Award Date
11 Nov 20253 months ago
Contract Period
3 Dec 2025 - 2 Dec 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Rebecca Sanders
Contact Email
rebecca.sanders@torbay.gov.uk
Contact Phone
+44 1803208627

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
2
Supplier Names

CDER GROUP

EXCEL CIVIL ENFORCEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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