Award

Oracle support and Maintenance

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

AwardUpdate

31 Mar 2021 at 15:19

Award Notice
Award

31 Mar 2021 at 13:41

Award Notice
Summary of the contracting process

The Care Quality Commission, located in Newcastle upon Tyne, has recently completed a tender process for the provision of Oracle support and maintenance services. The contract, titled "Oracle support and Maintenance," was awarded on 23 March 2021, with the renewal agreement starting on 6 April 2021 and valid for a duration of 12 months, concluding on 5 April 2022. This procurement was initiated through a direct method, involving a single tender action under the threshold, with a total contract value of £944,058. The relevant industry category for this contract pertains to IT services, specifically consulting, software development, internet, and support.

This tender presents an opportunity for businesses specialising in IT services and support to engage in contracts associated with major public sector organisations. Companies with expertise in database management, customer relationship management (CRM) systems, and technical support for software applications would be particularly well-suited to compete for similar future tenders. The Care Quality Commission values ongoing relationships with reliable suppliers, thus enhancing prospects for those who can demonstrate proven capabilities in delivering comprehensive support and maintenance solutions.

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Notice Information

Notice Title

Oracle support and Maintenance

Notice Description

CQC is required to annually renew the Oracle support and maintenance agreements for the database engines that underpin CRM; the CRM data warehouse; the Endeca database; the Siebel CRM application that users work with; the tools used by the CRM developers; and Endeca intelligence tools. The renewal agreement commences on the 06 April 2021 and is valid for 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-63e38b65-8765-46b8-a991-dd9739b940b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/954396f7-79d5-44ad-94c3-eddeedde6200
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£944,058 £500K-£1M
Lots Value
Not specified
Awards Value
£944,058 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20214 years ago
Submission Deadline
23 Mar 2021Expired
Future Notice Date
Not specified
Award Date
23 Mar 20214 years ago
Contract Period
5 Apr 2021 - 5 Apr 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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