Tender

(NU/1808) Supply of a Survey Platform

NEWCASTLE UNIVERSITY

This public procurement record has 2 releases in its history.

Tender

07 Dec 2022 at 12:01

Tender Notice
Tender

11 Nov 2022 at 16:49

Tender Notice
Summary of the contracting process

Newcastle University is seeking a supplier for a survey platform to gather and analyse data from students and staff. The contract, starting in January 2023 and running until March 2024, with possible extensions, is valued at £200,000. The tender deadline is December 12, 2022, with the procurement stage currently at Open Tender.

This tender from Newcastle University for a survey platform offers an opportunity for businesses providing off-the-shelf solutions for educational institutions. Suitable companies should have experience in delivering similar solutions to large organisations. The contract period allows for potential long-term partnerships with the University, providing a platform for sustained business growth and collaboration.

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Notice Information

Notice Title

(NU/1808) Supply of a Survey Platform

Notice Description

Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact. Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision. The University's ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed. The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore. Please note that tenders are only invited from bidders who have an existing off the shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions. The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 15th November 2022 at 16:00 BST.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-64a2f40a-2d59-464e-acd0-cb46db74500b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/230af313-d933-4c3f-89f2-1e0f0500dc70
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Dec 20223 years ago
Submission Deadline
19 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Jan 2023 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE
Postcode
NE1 7RU
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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