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NDORS Booking System

Essex County Council

This public procurement record has 1 release in its history.

Award

02 Sep 2026 at 15:33

Award Notice
Summary of the contracting process

Essex County Council procured a web-based NDORS booking system for managing driver offender retraining and road safety awareness courses. The solution is intended for use by local authorities, police forces and safety camera partnerships, supporting course administration and delivery. It must provide online booking and payment facilities for course participants and service providers. The requirement is for software and information systems services, delivered in the East of England. The council is the buyer, based in Chelmsford. The procurement is suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The selected supplier is a software provider, indicating a requirement for an operational digital platform rather than standalone consultancy or general IT support.

The procurement is complete and was awarded to Clarity Information Solutions Limited on 26 August 2026. The award value is £220,968. The contract runs from 1 September 2026 to 31 August 2029, with one optional 12-month extension. It was conducted as a selective call-off from the G-Cloud 14 framework, rather than as an open tender. The tender submission deadline was 13 March 2026 at 4pm. Essex County Council evaluated the requirement as a services procurement for software and information systems. The active award covers the full NDORS booking system requirement and was made to one supplier. The contract is being delivered for activity in the East of England.

This award shows demand for a specialist platform that combines course management with online bookings and payments in a public-sector road safety context. A credible future competitor would need proven capability in secure, reliable web applications, transaction processing and user-facing booking journeys, with sufficient capacity to support multiple organisations and participant groups. Experience of driver offender retraining, road safety schemes, local authority operations, policing or safety camera partnerships would strengthen a supplier’s position. Suppliers should also understand framework call-offs and how to present a concise, compliant offer through a public-sector technology framework. The requirement is suitable for SMEs and VCSEs, so a smaller specialist provider with demonstrable implementation, support and service continuity capability could compete effectively when the buyer’s requirement returns.

How relevant is this notice?

Notice Information

Notice Title

NDORS Booking System

Notice Description

ECC have procured a NDORS Booking Sytem for a web-based course management solution that is used by local authorities, police forces and safety camera partnerships to streamline the delivery of driver offender retraining and road safety awareness schemes. The contract must also provides online booking and payment facilities for course participants and service providers. This is for a 3 year contract with one optional 12 month extension. This was procured via a framework call off using G-Cloud 14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-652764a5-9885-4560-87b1-3ad5260098b7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9b1c25f2-4db5-4f99-9040-6a8da416aa6e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£220,968 £100K-£500K
Lots Value
Not specified
Awards Value
£220,968 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 20263 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Essex County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Postcode Area
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

CLARITY INFORMATION SOLUTIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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