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Desk Phones

Suffolk Constabulary

This public procurement record has 1 release in its history.

Award

16 Oct 2026 at 11:26

Award Notice
Summary of the contracting process

Suffolk Constabulary jointly purchased Cisco voice-over-IP desk phones for use by Suffolk and Norfolk Constabularies. This is a supply of business telephone equipment, specifically desk phones for police use, rather than a telecommunications service or installation project. The procurement description identifies the equipment as Cisco VoIP phones; it does not detail quantities, models or technical specifications. The named buyer is Suffolk Constabulary, and delivery is stated to be in England for use across the two constabularies. Businesses supplying Cisco desk phones or comparable VoIP telephone hardware are the most directly relevant. The joint-purchase arrangement indicates that the requirement serves both forces, though the procurement gives no further breakdown of distribution between them.

The procurement is complete and awarded. Suffolk Constabulary selected Insight Direct (UK) Ltd following a limited competitive quotation below the applicable threshold, with alternative quotes obtained under local contract standing orders. The award date was 6 October 2026, and the contract period runs from 7 October to 30 November 2026. The awarded value is £14,876. The requirement was treated as a single purchase, with no lot structure reported. The stated evaluation basis is the competitive quotation process; no specific scoring criteria are recorded. The tender submission deadline was 6 October 2026. The award covers the phones for joint use by Suffolk and Norfolk Constabularies.

This award demonstrates a defined, joint requirement for Cisco VoIP desk phones serving two police forces, bought through a competitive quotation route under local standing orders. A credible supplier for a similar requirement would need to source and supply the specified Cisco telephone equipment reliably, understand business voice-over-IP hardware, and meet the operational needs of police organisations across two constabularies. The procurement is a modest, focused equipment purchase rather than a large-scale communications transformation, so relevant experience would include supplying comparable desk-phone orders and coordinating delivery for multiple public-sector users. The selected supplier is a large business; the published suitability assessment does not identify the opportunity as suitable for SMEs. Suppliers tracking this buyer’s future needs should therefore focus on police desk-phone supply and the practical ability to fulfil a jointly arranged purchase.

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Notice Information

Notice Title

Desk Phones

Notice Description

VOIP CISCO Phones for use within Suffolk and Norfolk Constabularies. Alternative quotes obtained and raised in accordance with local Contract Standing Orders. Joint Purchase

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8ada68a8-2330-4695-b754-d40bfd82424e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32252110 - Hands-free mobile telephones (wireless)

Notice Value(s)

Tender Value
£14,876 Under £100K
Lots Value
Not specified
Awards Value
£14,876 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Oct 20263 weeks ago
Contract Period
7 Oct 2026 - 30 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Suffolk Constabulary
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP5 3QS
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
East Suffolk
Electoral Ward
Martlesham & Purdis Farm
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

Insight Direct (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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