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Supply of ITSM SaaS Solution

Big Lottery Fund, operating as The National Lottery Community Fund

This public procurement record has 7 releases in its history.

Award

26 Jul 2017 at 15:19

Award Notice
TenderAmendment

26 Jul 2017 at 14:50

Tender Notice
TenderAmendment

12 Apr 2017 at 14:57

Tender Notice
TenderAmendment

12 Apr 2017 at 13:51

Tender Notice
TenderAmendment

11 Apr 2017 at 14:48

Tender Notice
TenderAmendment

11 Apr 2017 at 14:48

Tender Notice
Tender

06 Apr 2017 at 16:48

Tender Notice
Summary of the contracting process

The Big Lottery Fund is in the process of awarding a contract for the Supply of an IT Service Management (ITSM) Software as a Service (SaaS) Solution. This procurement falls under the category of IT services, specifically concerning consulting and software development. The contract, located in Birmingham, England, has an active status with its contract period commencing on 30th June 2017 and ending on 30th June 2020. The procurement method adopted was an open procedure, with the tender period concluding on 21st April 2017.

This tender presents a lucrative opportunity for businesses in the IT services sector, particularly those specialising in SaaS solutions. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, given their eligibility within the procurement's suitability criteria. Companies that excel in developing user-friendly cloud-based software solutions and those capable of delivering reliable support services may find this tender to be a strategic avenue for expanding their client base.

How relevant is this notice?

Notice Information

Notice Title

Supply of ITSM SaaS Solution

Notice Description

The Big Lottery Fund is seeking to replace on premise ITSM Toolset with a SaaS solution. The Current toolset is used as a shared service by a number of internal departments. We are looking to procure a SaaS solution in order to minimise upgrade costs / impacts, increase ease of use and reporting efficiencies and reduce internal administration.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-658ff8e0-1131-4c80-9355-2cf5ba3b8b0c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4d53bb5f-6056-4ab5-997c-103efa4e7f19
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£171,240 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jul 20179 years ago
Submission Deadline
21 Apr 2017Expired
Future Notice Date
Not specified
Award Date
28 Jun 20179 years ago
Contract Period
30 Jun 2017 - 30 Jun 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Big Lottery Fund, operating as The National Lottery Community Fund
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 1TR
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

Cherwell Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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