Award

Telephony Teams Direct Routing

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

04 Aug 2023 at 18:13

Award Notice
Summary of the contracting process

The NHS Business Services Authority has awarded a contract for a Telephony Teams Direct Routing service to support back office services. The procurement method was selective, and the contract has a total value of GBP 1,250,000 with a minimum value of GBP 631,287.73. The procurement process started on May 29, 2023, and the contract period is from July 31, 2023, to July 30, 2027. The buying organisation is the NHS Business Services Authority, located in Newcastle upon Tyne, United Kingdom, in the IT services industry category.

This tender for Telephony Teams Direct Routing service from the NHS Business Services Authority could create opportunities for small and medium-sized enterprises (SMEs) in the IT services sector. Businesses with experience in providing consulting, software development, and Internet support are well-suited to compete for this contract. Suppliers will need to adhere to the specific procurement method details of calling-off from a framework agreement. The award was given to CISILION LIMITED, indicating a chance for collaboration and growth in the telecommunications industry.

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Notice Information

Notice Title

Telephony Teams Direct Routing

Notice Description

To provide a Telephony Teams Direct Routing Service to support back office services. Additional information: The contract has one 12 month extension option.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65a2e4b1-0ec9-4a4a-a792-01bd99975728
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8229835b-16da-4781-857f-fb30883705da
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
£631,287 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20232 years ago
Submission Deadline
29 May 2023Expired
Future Notice Date
Not specified
Award Date
3 Aug 20232 years ago
Contract Period
30 Jul 2023 - 30 Jul 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

CISILION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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