Tender

ROH/ BSOL ICS Telephony Replacement Managed Service

THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

Tender

22 Dec 2023 at 10:20

Tender Notice
Tender

19 Oct 2023 at 09:39

Tender Notice
Tender

28 Sep 2023 at 14:00

Tender Notice
Summary of the contracting process

The Royal Orthopaedic Hospital NHS Foundation Trust is procuring a telephony replacement managed service. The contract has a 5-year initial term with the option to extend for an additional 5 years. The Trust, based in Birmingham, is a specialist orthopaedic hospital with a turnover of £120m and a focus on joint replacement, oncology, and musculoskeletal care. The procurement is currently in the tender stage, with a tender deadline set for January 23, 2024.

This tender presents opportunities for businesses in the telecommunications sector, especially those experienced in providing cloud-based telephony solutions. Small and medium-sized enterprises (SMEs) in the goods category are well-suited to compete for this contract. Businesses interested in participating should register and apply through the Atamis e-sourcing portal. The successful bidder will be responsible for upgrading the Trust's outdated telephony system to a modern cloud-based infrastructure, catering to the needs of over 1,500 users within the Trust's estate.

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Notice Information

Notice Title

ROH/ BSOL ICS Telephony Replacement Managed Service

Notice Description

The Royal Orthopaedic Hospital NHS Foundation Trust are seeking to award a 5 year contract with the option to extend for a further 5 years (subject to review in year 3 of the extension) for the delivery of a complete cloud based telephony replacement managed service with the option for other BSOL ICS (BSOL) Trust's/ Organisation's to join at a later date. The Royal Orthopaedic Hospital NHS Foundation Trust (ROH) is a specialist hospital located in Birmingham UK. One of the largest orthopaedic units in Europe, the ROH offer a comprehensive range of surgical and non-surgical treatment. The Trust employs 1,600 staff and has a PS120m turnover, treating 12k inpatients and 55k outpatients annually. The ROH delivers the most elective orthopaedic procedures in the UK and was founded over 200 years ago, owning a long-standing heritage of orthopaedic excellence and innovation. The Trust is a centre of excellence for joint replacement, oncology, spinal services and musculoskeletal care and conducts pioneering research in world-class facilities. ROH partners with many academic partners to deliver teaching and training for the next generation of orthopaedic clinicians. The Trust mission is to reduce pain and restore independence to help people live healthy, active, fulfilling lives. The Trust values are Compassion, Openness, Pride, Innovation, Excellence and Respect. ROH are at the mercy of a very old Siemens ISDX and parts and experience are both in short supply, failures are commonplace, and this causes significant issues when dealing with patients The position within ROH is rather more pressing than within other trusts as they have a burning platform to contend with. A siemens ISDX. The ISDX product lifecycle was announced as end-of-sale by Siemens/Unify on 30th June 2016. ROH currently requires that its entire estate be upgraded from its current TDM platform and moved to the cloud. ROH currently sub-contracts its switchboard services from UHB and the system is currently configured for 391 DDI lines, (Daisy Group) 15 Digital lines and 786 extensions serving 1500 users many of these are shared desk phones. Fixed lines are provided by Virgin Media. MS Teams is used for conference services. All users currently have an E3 licence. As part of this bid it is also required that the service be decommissioned and disposed of once the staff are transitioned onto the new service. There will be a period of transition in that support may need to be provided to the old system before decommissioning. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Alternatively, please see attached a guide provided within the notes and attachments section.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65a8d298-7601-4e59-b81f-2a09fc16dab0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5f2e027f-394e-400f-87d0-ace325308506
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

CPV Codes

32429000 - Telephone network equipment

32524000 - Telecommunications system

32543000 - Telephone switchboards

32550000 - Telephone equipment

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Dec 20232 years ago
Submission Deadline
23 Jan 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Apr 2024 - 7 Apr 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST
Contact Name
Abdul Alim
Contact Email
abdul.alim@uhb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 1NU
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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