Tender

2018 - 684 Provision of Service Innovation and Development

WM HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

21 Dec 2018 at 12:14

Tender Notice
Summary of the contracting process

WM Housing Group is conducting an open tender process for the provision of Service Innovation and Development, aimed at enhancing service quality and efficiency. This contract, valued at £170,000, is located in Birmingham, West Midlands, and is classified under development consultancy services. The tender period concludes on 23rd January 2019, with the contract expected to commence on 1st February 2019 and run until 30th September 2019. Interested parties must ensure they are registered on WM Housing Group's E-Tendering portal to participate.

This tender presents significant opportunities for businesses specialising in service innovation, consultancy, and development services, particularly those that can deliver efficient and high-quality solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete, as the procurement process prioritises inclusivity. Companies that can offer innovative approaches to service delivery and customer satisfaction will find this project particularly aligned with their capabilities.

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Notice Information

Notice Title

2018 - 684 Provision of Service Innovation and Development

Notice Description

WM Housing Group wishes to tender for the provision of Service Innovation and Development activities to ensure that the Group provides an excellent service, which represents value for money. WM Housing Group is undergoing a period of extensive change which includes refreshing all group services to ensure that they focus closely on customer experience and satisfaction as well as proactively addressing the cost base of demand for services into the organisation. All services in the business are currently going through a lean review process to create more efficient processes. Our voids and lettings team that will be part of project 1, have already gone through this process and are now looking at the next phase of service development, which is to improve the products quality. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of WM Housing Group Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the WMHG E-Tendering portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the WMHG E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline. Additional information: To express an interest in this project please follow the link below which will take you directly to WM Housing Groups E-Tendering Portal; https://in-tendhost.co.uk/wmhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65c45bd6-06c6-467c-bfb6-c256b6f21d6f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b6dfcda3-4fb6-4df5-a033-6ded99d0a69c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73220000 - Development consultancy services

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Dec 20187 years ago
Submission Deadline
23 Jan 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2019 - 30 Sep 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WM HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2AF
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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