Tender

Home Support South Principal and Framework Agreement

NORFOLK COUNTY COUNCIL

This public procurement record has 3 releases in its history.

TenderAmendment

05 Mar 2025 at 11:41

Tender Notice
TenderAmendment

17 Jan 2025 at 08:20

Tender Notice
Tender

17 Jan 2025 at 08:10

Tender Notice
Summary of the contracting process

Norfolk County Council has initiated a procurement process for the "Home Support South Principal and Framework Agreement" to award contracts for the provision of home support services in the South of Norfolk. This tender, published on 17th January 2025, is segmented into four lots covering the Primary Care Networks (PCNs) in Mid Norfolk, Breckland, Ketts Oak, and SNHIP. The procurement process is currently in the tender amendment stage, with the engagement event scheduled for 14th February for interested providers. The procurement will adhere to the Procurement Act 2023 and employ an open procedure above the threshold. The contract period is set to commence on 17th January 2026 and conclude on 17th January 2027, with the tender period closing on 30th April 2025.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to expand their service delivery within the health and social work services sector. Businesses that can deliver home support services effectively within the defined primary care networks in Norfolk are well-suited to compete. The engagement event provides a platform for providers to align with the council's requirements and expectations, potentially securing significant portions of service provision within their operational capabilities. This procurement aims to foster competitive yet flexible tendering, encouraging businesses with successful past procurements to leverage their experience and secure up to two lots per area.

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Notice Information

Notice Title

Home Support South Principal and Framework Agreement

Notice Description

Norfolk County Council wishes to award contracts to Providers for both Principal and Framework Provision of Home Support in the South of Norfolk. Before we do this, we wish to engage with Providers. If you wish to attend this engagement on 14th February, please first register at https://in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this procurement. Using the correspondence facility, send the name of up to 2 attendees with email contacts. We will then send you details of time and location. If you want to deliver home support for the Council in these areas we would urge you to attend so that you are aware of our plans. The Council wishes to appoint one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement. This procurement is split into 4 lots, which covers PCNs in South Norfolk: The lots area: 1. Mid Norfolk 2. Breckland 3. Ketts Oak 4. SNHIP Please note that our intention overall is to limit a provider to having a maximum of 50% of the PCNs in an area. Bidders may apply for all lots in each area, but will be awarded no more than 2 for each area. If you have been successful in previous procurements, the number of lots you hold for an area will be taken into consideration. The procurement will be conducted under the Procurement Act 2023. We wish to use the engagement to discuss with you our requirements, the tender process we are proposing (competitive flexible) and expectations of all parties. We will also discuss lessons learnt from previous procurements for this service in other areas of Norfolk. Please note - the contract start and end date are there only because we are required to fill this field to publish. Additional information: If you wish to attend this engagement on 14th February, please first register at https://in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this procurement. Using the correspondence facility, send the name of up to 2 attendees with email contacts. We will then send you details of time and location. If you want to deliver home support for the Council in these areas we would urge you to attend so that you are aware of our plans. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 202511 months ago
Submission Deadline
30 May 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Jan 2026 - 17 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
NR1 2DH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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