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Referrals Process for Supported Accommodation Units

London Borough of Hammersmith & Fulham

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 16:16

Award Notice
Summary of the contracting process

The London Borough of Hammersmith & Fulham procured a software and information-system service to manage referrals for supported accommodation units. The requirement is a referrals process system, covering the administration and handling of supported accommodation referrals rather than the provision of accommodation itself. This is a technology service delivered for the council in London, with the buyer based at Hammersmith & Fulham Civic Campus. The procurement is categorised as services and relates to software package and information systems. It is suitable for small and medium-sized enterprises, making the requirement relevant to software developers, housing technology providers, referral-management specialists and suppliers with platforms that can support public-sector accommodation workflows. The selected supplier was CDPSoft Limited.

The procurement has been awarded following a selective call-off from a framework agreement. Bids were due by 27 August 2025 at 12:00. The contract was awarded to CDPSoft Limited on 27 August 2025 for £139,380. The contract period runs from 15 November 2025 to 14 November 2029. The procurement has a completed status and the award is active. The published requirement identifies the contract as a services procurement for a supported-accommodation referral system. The recorded process was conducted through a framework call-off rather than an open tender. The award covers a single requirement for delivery in London. The procurement information does not set out separate lots, an award-criteria weighting or additional participation requirements.

This award demonstrates demand from a London local authority for dedicated technology to manage supported-accommodation referrals. A credible future competitor would need a reliable referral-management platform, an understanding of supported accommodation pathways and the ability to support council staff through structured case-handling workflows. Experience of delivering secure, usable software for public-sector or housing-related services would strengthen a supplier’s position, particularly where the platform must handle sensitive referral information and provide dependable access for authorised users. Suppliers should also be able to implement, configure and support the system over a multi-year service relationship, with sufficient technical capacity for operational continuity, maintenance and user assistance. The requirement is identified as suitable for SMEs, so specialist software firms may be well placed alongside larger technology providers.

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Notice Information

Notice Title

Referrals Process for Supported Accommodation Units

Notice Description

System to manage the supported accommodation referrals process

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6652f432-ad90-4214-9e52-1c4a4586c9ce
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/90745f9e-bc4f-4495-b905-0311408f9792
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£139,380 £100K-£500K
Lots Value
Not specified
Awards Value
£139,380 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Aug 20251 years ago
Contract Period
15 Nov 2025 - 14 Nov 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hammersmith & Fulham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
1
Supplier Name

CDPSoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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