Award

Warm Home Discount - Contact Centre - Contract Award Notice

DESNZ

This public procurement record has 2 releases in its history.

AwardUpdate

03 Jun 2024 at 11:04

Award Notice
Award

22 May 2024 at 15:55

Award Notice
Summary of the contracting process

The public procurement process for the Warm Home Discount - Contact Centre contract, awarded by DESNZ, a buying organisation based in London, England, has been completed. The contract falls under the services category and was awarded to Hinduja Global Services through a selective procurement method. The contract value is £5,531,537, with a contract period starting on May 20, 2024, and ending on October 13, 2026.

This tender opportunity, initiated by DESNZ through a selective procurement method, presents a chance for businesses to participate in providing postal and telecommunications services. Small and medium enterprises (SMEs) would be well-suited to compete for this contract, which involves a substantial monetary value and a contract period spanning over two years, offering stability and growth opportunities for the successful supplier, Hinduja Global Services.

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Notice Information

Notice Title

Warm Home Discount - Contact Centre - Contract Award Notice

Notice Description

Contract award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e25ee21c-ce7e-4eac-a841-3b056b5d56d6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
£5,531,537 £1M-£10M
Lots Value
Not specified
Awards Value
£5,531,537 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jun 20241 years ago
Submission Deadline
11 Mar 2024Expired
Future Notice Date
Not specified
Award Date
19 May 20241 years ago
Contract Period
19 May 2024 - 13 Oct 2026 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DESNZ
Contact Name
Not specified
Contact Email
adeolu.gidado@energysecurity.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2JP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HINDUJA GLOBAL SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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