Award

WHHT - Telephony Refresh Project

WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Award

08 Oct 2025 at 09:50

Summary of the contracting process

The West Hertfordshire Teaching Hospital NHS Trust has completed the procurement process for the "WHHT - Telephony Refresh Project," utilizing a selective procurement method by calling off from the CCS RM6116 Framework. This project falls under the industry category of communication software development services and is targeted for implementation in Welwyn Garden City, England. The contract was awarded on 31st July 2025 with Croft Communications Limited as the supplier and covers a period from 31st July 2025 to 30th July 2030. The award notice was published on 8th October 2025, indicating the contract's value at £196,000.

This tender provides substantial opportunities for businesses specializing in communication software development, particularly those capable of delivering complex telephony systems. Although the procurement process has concluded, similar future tenders could benefit SMEs with expertise in this sector, as demonstrated by the successful involvement of Croft Communications Limited. The project is an example of leveraging framework agreements to streamline procurement, indicating a promising avenue for tech-oriented businesses seeking to expand their portfolio within the public healthcare sector in the UK.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WHHT - Telephony Refresh Project

Notice Description

West Hertfordshire Teaching Hospitals NHS Trust award for Telephony Refresh Project via CCS RM6116 Framework.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-66f517f1-fb1d-4b9e-bf6b-9f6d6cc829ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7ffb125b-d65d-4b6b-8ad7-8bc73a251a8f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212510 - Communication software development services

Notice Value(s)

Tender Value
£196,000 £100K-£500K
Lots Value
Not specified
Awards Value
£196,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20254 months ago
Submission Deadline
7 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
30 Jul 2025 - 30 Jul 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

CROFT COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-66f517f1-fb1d-4b9e-bf6b-9f6d6cc829ad-2025-10-08T10:50:42+01:00",
    "date": "2025-10-08T10:50:42+01:00",
    "ocid": "ocds-b5fd17-66f517f1-fb1d-4b9e-bf6b-9f6d6cc829ad",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3214300D0O000000rwimUAA",
        "title": "WHHT - Telephony Refresh Project",
        "description": "West Hertfordshire Teaching Hospitals NHS Trust award for Telephony Refresh Project via CCS RM6116 Framework.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212510",
            "description": "Communication software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WD18 0HB"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 196000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-07-07T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-07-31T00:00:00+01:00",
            "endDate": "2030-07-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-278847",
            "name": "West Hertfordshire Teaching Hospital NHS Trust",
            "identifier": {
                "legalName": "West Hertfordshire Teaching Hospital NHS Trust"
            },
            "address": {
                "streetAddress": "Gate House, Fretherne Road",
                "locality": "Welwyn Garden City",
                "postalCode": "AL8 6NS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sophie Rider",
                "email": "sophie.rider@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-325915",
            "name": "CROFT COMMUNICATIONS LIMITED",
            "identifier": {
                "legalName": "CROFT COMMUNICATIONS LIMITED"
            },
            "address": {
                "streetAddress": "Ground Floor, Unit E1, The Chase, John Tate Road SG13 7NN"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-278847",
        "name": "West Hertfordshire Teaching Hospital NHS Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-66f517f1-fb1d-4b9e-bf6b-9f6d6cc829ad-1",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2025-10-08T10:50:42+01:00",
            "value": {
                "amount": 196000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-325915",
                    "name": "CROFT COMMUNICATIONS LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-31T00:00:00+01:00",
                "endDate": "2030-07-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/7ffb125b-d65d-4b6b-8ad7-8bc73a251a8f",
                    "datePublished": "2025-10-08T10:50:42+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}