Award

Customer insight and communication software

OXFORD COUNCIL DIRECT SERVICES

This public procurement record has 1 release in its history.

Award

18 Oct 2022 at 09:28

Summary of the contracting process

The Oxford Council Direct Services has awarded a contract for Customer insight and communication software with a value of £82,500. The procurement method was a direct single tender action below the threshold. The contract period is from 1 August 2022 to 31 August 2026. The tender closed on 1 July 2022 and the award was published on 18 October 2022. The buying organisation was Oxford Council Direct Services, and the contract was awarded to LOCALZ EUROPE LIMITED.

This contract for Customer insight and communication software presents an opportunity for businesses in the services industry, particularly those providing software packages and information systems. Small and medium-sized enterprises (SMEs) with expertise in professional interactions and creating efficiencies are well-suited to compete. The contract duration allows for long-term planning and development for successful growth strategies in the customer service technology sector.

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Notice Title

Customer insight and communication software

Notice Description

ODS has a requirement for Customer insight and communication software, which will allow more professional interactions with tenants and creating efficiencies.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-672a6426-2de3-401e-a19d-378c2ea12ac1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/def11a6d-a88c-4b70-904f-446c2a66f2a4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£82,500 Under £100K
Lots Value
Not specified
Awards Value
£82,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Oct 20223 years ago
Submission Deadline
1 Jul 2022Expired
Future Notice Date
Not specified
Award Date
30 Jun 20223 years ago
Contract Period
31 Jul 2022 - 31 Aug 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OXFORD COUNCIL DIRECT SERVICES
Contact Name
Not specified
Contact Email
odsprocurement@odsgroup.co.uk
Contact Phone
Not specified

Buyer Location

Locality
OXFORD
Postcode
OX4 2HH
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ South East (England)

Local Authority
Oxford
Electoral Ward
Temple Cowley
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

LOCALZ EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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